FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities through effective communication and problem-solving skills while utilizing client-specific technologies and knowledge bases. Ability to work independently as a freelancer, managing time efficiently to meet client needs.
Highest-signal resume keywords
Customer SupportProblem SolvingWritten CommunicationVerbal CommunicationFreelancer Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
CuriosityDynamic Attitude
Tools & Technologies
Onepilot Technology
Industry Keywords
E-Learning TrainingTicket ResolutionClient-Specific Knowledge Bases
About the role
Key responsibilities & impact- Provide customer support to clients’ customers
- Complete e-learning training for assigned clients
- Use client-specific knowledge bases and Onepilot technology
- Respond to customer inquiries via email, chat, or phone
- Work from home
- Resolve tickets, with payment provided per resolved ticket
- Ticket rates range from €0.40 to €2, depending on ticket complexity and location
Requirements
What you’ll need- Comfortable working with new technologies
- Enjoy solving problems; curious and dynamic
- Enjoy written and verbal communication
- Available to work at least 20 hours per week
- Must work as a freelancer / self-employed contractor
- Complete e-learning training for assigned clients
Benefits
Comp & perks- Flexible work schedule
- Flexible working hours from Monday to Friday, between 9:00 and 18:00
- Work from home