FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process improvement and quality management, utilizing Lean and Six Sigma methodologies to drive measurable results. Proficient in developing performance indicators, governance frameworks, and facilitating stakeholder engagement to support organizational change.
Highest-signal resume keywords
Lean Six Sigma Green Belt CertificationProcess Improvement ExperienceGovernance Framework DevelopmentPerformance Indicator DevelopmentChange Management Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ModelingPerformance ManagementRoot Cause AnalysisVisual ManagementDocumentation WritingProcess MappingData AnalysisContinuous Improvement MethodologiesStakeholder EngagementChange Impact Assessment
Soft Skills
FacilitationCollaborationCommunicationAdaptabilityProblem-Solving
Tools & Technologies
VisioLucidchartPower BIBPMN NotationAgile Methods
Certifications & Qualifications
Lean Six Sigma Black Belt CertificationLean Six Sigma Green Belt CertificationProsci Change Management TrainingCCMP Certification
Industry Keywords
Governance FrameworksQuality ManagementOperational ChangeContinuous ImprovementKaizenVSMAgile Delivery FrameworkPerformance IndicatorsStakeholder MobilizationTransformation Initiatives
About the role
Key responsibilities & impact- Analyze IT processes and practices to identify gaps, pain points, and opportunities for improvement
- Design, document, and maintain target-state processes in accordance with best practices, continuous improvement, and Lean principles
- Support workstream leads and their teams in structuring, planning, and advancing their work
- Assess the human, organizational, and operational impacts of change
- Foster change adoption, stakeholder engagement, and the sustainable adoption of new practices
- Establish performance indicators and monitoring mechanisms
- Track the progress, issues, risks, dependencies, and outcomes of the transformation
- Conduct analyses and diagnostics of IT processes and practices
- Develop findings and recommendations to support improvement and decision-making
- Contribute to the development and alignment of IT governance frameworks, practices, processes, and mechanisms
- Lead and facilitate working, co-creation, and continuous improvement workshops
- Support stakeholder mobilization and engagement
- Translate issues and opportunities into actions, initiatives, expected outcomes, and success measures
- Identify dependencies and facilitate coordination across workstreams
- Support workstream leads in preparing issues, recommendations, and decisions for governance bodies
- Adapt interventions based on the teams’ maturity, capacity, and needs
- Contribute to the organization’s quality management, performance management, and continuous improvement efforts
Requirements
What you’ll need- Hold an undergraduate university degree (bachelor’s) in information technology (e.g., industrial engineering), business administration, or another relevant field, or have relevant experience, certification, or a combination of qualifications deemed equivalent to the academic requirements
- An MIFI equivalency assessment is required for any degree obtained outside Quebec
- Lean Six Sigma Green Belt or Black Belt certification
- Eight (8) years of experience in process improvement or quality management within complex operational environments
- Five (5) years of experience in a continuous improvement advisory role, with a demonstrated ability to deliver measurable results
- Proven experience leading structured improvement initiatives (Kaizen, VSM, Six Sigma) that produced documented gains
- Experience developing performance indicators and management dashboards
- Strong knowledge of Lean and Six Sigma methodologies and related tools, including VSM, root cause analysis (5 Whys, Ishikawa), Kaizen events, visual management, and practice standardization
- In-depth knowledge of governance and regulatory frameworks
- Ability to write robust policies, procedures, and governance frameworks
- Proficiency in process modeling and documentation
- Proficiency in BPMN notation and process-mapping tools (Visio, Lucidchart, or equivalent)
- Ability to produce clear, maintainable documentation tailored to different audiences and levels of detail
- Proficiency in performance indicators and dashboards
- Experience defining relevant, actionable indicators, validating them with stakeholders, and implementing them in visualization tools (Power BI or equivalent)
- Advanced proficiency in spoken and written French
- Recognized training in continuous improvement and process optimization, particularly Lean, Lean Six Sigma, or an equivalent approach
- Training in change management, such as Prosci, CCMP, or a recognized equivalent approach
- Training in agile methods and team enablement, particularly Scrum, Kanban, or agile coaching
- Training related to SAFe or a scaled agile delivery framework
- Experience analyzing, optimizing, and documenting processes
- Experience analyzing impacts and supporting organizational, operational, or technological change
- Only candidates legally authorized to work for any employer in Canada will be considered
Benefits
Comp & perks- Minimum of 3 weeks of vacation starting from the first year
- Comprehensive group insurance with a generous employer contribution
- Employer contribution to a group RRSP
- Full remote work flexibility: Hybrid, Remote, or On-site
- A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, and more
- Annual IT equipment budget
- A balanced work environment with flexible working hours
- Career development opportunities, including training and certifications, online or in-person learning, Wepoint Academy, and more
- An international community of experts ready to share their knowledge
- A company culture focused on individual needs and a sense of belonging to a strong community