ServiceNow Technical-Functional Consultant

Onepoint

. Support companies in implementing ServiceNow solutions tailored to their needs, from initial scoping through technical and functional administration .

Posted 10/14/2026full-timeParis • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in implementing ServiceNow solutions, with a strong command of the platform's advanced configuration capabilities and a focus on translating business needs into technical specifications. Proficient in leading workshops, managing change initiatives, and integrating advanced automation solutions.

Highest-signal resume keywords

ServiceNow ImplementationJavaScript DevelopmentAgile MethodologiesCSA CertificationHRSD Module Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow ConfigurationTechnical DocumentationUnit TestingImpact AnalysisDefect ResolutionProofs of Concept (POCs)Advanced Automation IntegrationData Ecosystem ManagementFunctional Solution DesignBusiness Requirements Translation

Soft Skills

Analytical SkillsAdaptabilityEntrepreneurial Mindset

Tools & Technologies

ServiceNow PlatformGenAI IntegrationNow AssistAI Tools

Certifications & Qualifications

CSA CertificationCIS Certification

Industry Keywords

HRSDCSMSPMSecOpsITIL

Tech Stack

Tools & technologies

JavaScriptServiceNow

About the role

Key responsibilities & impact

Support companies in implementing ServiceNow solutions tailored to their needs, from initial scoping through technical and functional administration
Translate business needs and requirements into specifications for configuring the target solutions and their functionalities
Define the technical solution to be implemented on the ServiceNow platform, adhering as closely as possible to the platform’s standard capabilities
Support change management initiatives, including impact analysis, training materials, training for key users, and deployment support
Perform or delegate configuration, potential development work, and unit testing
Lead requirements-scoping workshops and challenge existing processes
Design technical and functional solutions
Formalize specifications and write technical documentation
Deliver demonstrations and proofs of concept (POCs)
Manage defect resolution
Prepare releases for production

Requirements

What you’ll need

At least 5 years of experience implementing ServiceNow, including JavaScript-based implementations
Professional proficiency in English
Daily use of AI in a professional context
Strong analytical skills and a high capacity for adaptability
Entrepreneurial mindset
Strong command of the ServiceNow platform and its advanced configuration capabilities, while adhering to the platform’s standard features
In-depth knowledge of and strong interest in the HRSD, CSM, SPM, and SecOps modules
Ability to adapt to various methodological frameworks, including Agile, HR or Customer Service processes, and ITIL
At least one CSA certification
CIS certification in a cross-functional domain is preferred
Strong command of the ServiceNow data ecosystem
Ability to integrate GenAI—particularly Now Assist—and advanced automation into solutions

Benefits

Comp & perks

A tailored career path for every talent
Two complementary career development tracks: business management and expertise
More than 200 training courses through the Onepoint academy
A flexible working environment supported by a remote-work policy
Leisure and sports activities, including music, photography, esports, and yoga
Open-access medical clinic
Working groups dedicated to equality and inclusion issues