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Garnishment Processor
OneSource Virtual. Process US and Canadian garnishment payment files based on withholding orders created in Workday .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing garnishment payments and refunds while ensuring compliance with regulations. Proficient in utilizing Microsoft Office tools for reporting and analysis, with a strong focus on customer service and effective communication.
Highest-signal resume keywords
Garnishment ProcessingMicrosoft Excel ProficiencyWorkday ExperienceCustomer Service SkillsDeadline Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Garnishment Payment ProcessingRefund ProcessingMetrics TrackingData AnalysisPayment History Reporting
Soft Skills
Detail-OrientedEffective CommunicationTeam PlayerProblem SolvingAdaptability
Tools & Technologies
Microsoft OfficeWorkdaySalesforceTaxEx
Industry Keywords
Payroll FunctionsWithholding OrdersEFT PaymentsCustomer PresentationsSLA Adherence
About the role
Key responsibilities & impact- Process US and Canadian garnishment payment files based on withholding orders created in Workday
- Process refunds and reissues after receiving an amendment or release from the agency
- Disburse wage garnishment payments via check and EFT to appropriate payees
- Generate reports from three applications for customer presentations, metrics tracking, and internal processing
- Interpret and resolve tickets while providing accurate customer information and adhering to SLAs
- Validate and confirm garnishment collections and payments have been released to the bank
- Provide payment history reporting to customers
- Interact with internal and external departments to answer payment questions and resolve issues
- Complete company-based online learning material
- Work on special projects as needed
Requirements
What you’ll need- High School diploma
- General knowledge of garnishments, payroll functions and processing
- Proficient use of Microsoft Office, including Excel, Outlook, and Word
- Ability to meet deadlines
- Detail-oriented
- Capable of working in a fast-paced environment
- Ability to communicate effectively, both verbally and in written form
- Ability to analyze and interpret information from multiple systems
- Team player and customer service driven
- Prior experience with Workday, Salesforce, and/or TaxEx preferred
Benefits
Comp & perks- Values-based culture
- Upward mobility
- Professional development opportunities
- Opportunities to learn and share ideas
- Creative collaboration opportunities
- Recognition/reward for innovative thinking, fresh perspectives, creative collaboration, and hard work