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Garnishment Processor
OneSource Virtual. Process US and Canadian garnishment payment files based off withholding orders created in Workday .
About the role
Key responsibilities & impact- Process US and Canadian garnishment payment files based off withholding orders created in Workday
- Process refunds and reissues once an amendment or release is received from the agency
- Disburse wage garnishment payments via check and EFT to appropriate payees
- Generate reports from three applications for customer presentations, metrics tracking, and internal processing
- Interpret and resolve tickets while adhering to OneSource Virtual's SLAs
- Validate and confirm garnishment collections and payments have been released to the bank
- Provide payment history reporting to customers
- Interact with departments within and outside the company to answer payment questions and resolve issues
- Complete company-based online learning material
- Work on special projects as needed
Requirements
What you’ll need- High School diploma
- General knowledge of garnishments, payroll functions and processing
- Proficient use of Microsoft Office including Excel, Outlook, and Word
- Prior experience with Workday, Salesforce, and/or TaxEx preferred
- Ability to meet deadlines
- Detail-oriented
- Capable of working in a fast-paced environment
- Ability to communicate effectively, both verbally and in written form
- Ability to analyze and interpret information from multiple systems
Benefits
Comp & perks- Values-based culture
- Upward mobility
- Professional development opportunities
- Opportunities to learn and share ideas
- Creative collaboration
- Company-based online learning material