Referral Coordinator

OnPoint Medical Group

. Handle, coordinate, and schedule referrals .

Posted 11/4/2026full-timeLittleton • Colorado • United StatesJuniorMid-Level💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating referrals, managing insurance pre-certification and authorization processes, and maintaining accurate medical records. Strong communication and interpersonal skills are essential for effective collaboration with patients, physicians, and insurance carriers.

Highest-signal resume keywords

Medical Office ProceduresInsurance ProcessingReferral CoordinationMedical TerminologyVerbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Referral ProcessingInsurance AuthorizationMedical Record MaintenancePatient RegistrationBenefit Verification

Soft Skills

Problem-Solving AbilitiesInterpersonal SkillsEmpathyActive ListeningConfidentiality Maintenance

Tools & Technologies

Electronic Medical Record SystemsJob-Related SoftwareInformation Systems

Industry Keywords

Managed Care OrganizationsInsurance CarriersPre-Notification RequirementsMedical Services

About the role

Key responsibilities & impact

Handle, coordinate, and schedule referrals
Check physicians’ schedules for add-on appointments requiring referrals
Represent the practice with referring physician offices, insurance carriers, and patients
Collaborate with all departments to facilitate referrals
Coordinate insurance pre-certification and authorization activities
Facilitate prior authorizations and ensure prior approval requirements are met
Process referrals and register patients
Verify benefits and process insurance authorizations
Schedule patient appointments
Communicate program information to potential candidates and referral sources
Enter progress notes and pertinent information into the electronic medical record
Accurately maintain medical records for patients and providers
Back up the front desk when needed
Work on-site and in person at OnPoint Family Medicine at Dakota Ridge

Requirements

What you’ll need

High school diploma or general education degree (GED); or two years related experience in a medical practice in insurance processing and follow up
Minimum of two years medical business office experience
Knowledge of medical office procedures
Knowledge of managed care organizations and insurance carriers’ pre-notification requirements for medical services
Knowledge of medical terminology
Excellent verbal communication skills
Ability to maintain confidentiality of sensitive information
Knowledge of computers and job-related software
Strong leadership and problem-solving abilities
High-level interpersonal skills
Knowledge of information systems
Ability to complete individual assigned tasks and contribute to clinic success
Ability to work well with people and display empathy appropriately
Ability to actively listen and respond appropriately
Ability to accurately maintain medical records for patients and providers
Must be able to stand; use hands to handle or feel; reach with hands and arms; and talk or hear
Occasionally able to walk, sit, and stoop, kneel, crouch, or crawl
Frequently lift and/or move up to 10 pounds and occasionally more than 20 pounds
Specific vision abilities including close vision, distance vision, and ability to adjust focus

Benefits

Comp & perks

Health insurance plan options for you and your dependents
Dental and vision coverage for you and your qualified dependents
Company-paid life insurance
Voluntary short-term disability and long-term disability coverage
AFLAC Plans
FSA options
Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
Paid time-off earned