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Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Own the roadmap and continuous improvement of Ontinue’s AI-powered MXDR service offering
- Work with Product, Sales, Engineering, Security Operations, Customer Success, and customers to understand needs, use cases, pain points, and desired security outcomes
- Translate customer, market, and internal feedback into requirements, user stories, product concepts, and roadmap priorities
- Lead requirements engineering, including discovery, documentation, prioritization, validation, and stakeholder alignment
- Join customer and prospect conversations to understand technical requirements and operational challenges
- Bridge commercial and technical teams by capturing, structuring, and following up on product feedback
- Create diagrams, workflows, presentations, and documentation explaining product concepts and technical ideas
- Drive go-to-market activities with product knowledge, technical context, competitive insights, and messaging input
- Monitor trends in cyber security, MDR, MXDR, SOC operations, Microsoft Security, and AI-powered security operations
Requirements
What you’ll need- 4+ years of experience delivering and scaling Agentic SOC customer engagements
- Practical cyber security experience in managed security services, threat detection, incident response, SOC operations, consulting, or customer-facing technical work
- Ability to understand customer needs, challenge assumptions, and translate feedback into clear product requirements
- Confidence working with Sales, customer-facing teams, technical stakeholders, and customers
- Structured, analytical thinking and pragmatic, hands-on execution style
- Clear communication skills with technical and non-technical audiences
- Ability to communicate complex technical ideas through diagrams, workflows, presentations, and written documentation
- Comfort operating autonomously in ambiguity and setting direction for others
- Willingness to work regularly from the Zurich office
- Fluency in English required
- German is a strong plus
Benefits
Comp & perks- Competitive salary
- Access to management training
- Access to Microsoft training
- Diverse and inclusive workplace
