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Ontinue

Product Specialist

Ontinue

. Own the roadmap and continuous improvement of Ontinue’s AI-powered MXDR service offering .

Posted 9/25/2026full-timeZurich • SwitzerlandMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Cyber Security

About the role

Key responsibilities & impact
  • Own the roadmap and continuous improvement of Ontinue’s AI-powered MXDR service offering
  • Work with Product, Sales, Engineering, Security Operations, Customer Success, and customers to understand needs, use cases, pain points, and desired security outcomes
  • Translate customer, market, and internal feedback into requirements, user stories, product concepts, and roadmap priorities
  • Lead requirements engineering, including discovery, documentation, prioritization, validation, and stakeholder alignment
  • Join customer and prospect conversations to understand technical requirements and operational challenges
  • Bridge commercial and technical teams by capturing, structuring, and following up on product feedback
  • Create diagrams, workflows, presentations, and documentation explaining product concepts and technical ideas
  • Drive go-to-market activities with product knowledge, technical context, competitive insights, and messaging input
  • Monitor trends in cyber security, MDR, MXDR, SOC operations, Microsoft Security, and AI-powered security operations

Requirements

What you’ll need
  • 4+ years of experience delivering and scaling Agentic SOC customer engagements
  • Practical cyber security experience in managed security services, threat detection, incident response, SOC operations, consulting, or customer-facing technical work
  • Ability to understand customer needs, challenge assumptions, and translate feedback into clear product requirements
  • Confidence working with Sales, customer-facing teams, technical stakeholders, and customers
  • Structured, analytical thinking and pragmatic, hands-on execution style
  • Clear communication skills with technical and non-technical audiences
  • Ability to communicate complex technical ideas through diagrams, workflows, presentations, and written documentation
  • Comfort operating autonomously in ambiguity and setting direction for others
  • Willingness to work regularly from the Zurich office
  • Fluency in English required
  • German is a strong plus

Benefits

Comp & perks
  • Competitive salary
  • Access to management training
  • Access to Microsoft training
  • Diverse and inclusive workplace