Field Service Engineer 2

Onto Innovation

. Execute installation and configuration of complex electro/mechanical equipment and software systems at customer sites .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $55,840 - $83,760 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in the installation and configuration of complex electro/mechanical systems, ensuring compliance with quality and safety standards. Proficient in troubleshooting and providing technical support while maintaining effective communication with customers and teams.

Highest-signal resume keywords

Electro/Mechanical Systems InstallationTroubleshooting and Technical SupportMicrosoft Office ProficiencyField Service ExperienceCustomer Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation and ConfigurationSystem ValidationCalibration and TestingSoftware IntegrationTroubleshootingOptics KnowledgeImage ProcessingMotion Control Systems

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationCustomer FocusAbility to Work Independently

Tools & Technologies

Installation ToolsEquipment Maintenance

Certifications & Qualifications

BS in ElectronicsBS in Mechanical EngineeringEquivalent Military/Technical Experience

Industry Keywords

Field ServiceTechnical SupportInstallation MethodologiesTravel DocumentationU.S. Export Licensing

About the role

Key responsibilities & impact

Execute installation and configuration of complex electro/mechanical equipment and software systems at customer sites
Support ramp activities by performing installations under standard and escalated conditions
Diagnose, troubleshoot, and resolve technical issues during installation and startup
Collaborate with the Ramp Manager and field teams to meet installation schedules and milestones
Ensure installations meet quality, safety, and performance standards
Perform system validation, calibration, and testing to confirm operational readiness
Document installation activities, issues, and resolutions according to company processes
Provide feedback to engineering and product teams to improve installation procedures and product performance
Maintain tools, equipment, and inventory required for installation activities
Support customer interactions during installation with clear communication and professional representation
Participate in training programs on new products, upgrades, and installation methodologies

Requirements

What you’ll need

Proficient in Microsoft Office products
Strong verbal and written communication skills
Ability to travel domestically and internationally
Must maintain valid travel documentation
Up to 50% travel required, adjustable based on business needs
Minimum 3–5 years of experience in field service, installation, or technical support
BS in electronics, mechanical, or related technical discipline, or equivalent military/technical experience
Hands-on experience with electro/mechanical systems, software integration, and troubleshooting
Knowledge or exposure to optics, image processing, or motion control systems is preferred
Ability to work independently in dynamic field environments while maintaining high quality and customer focus
For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3)

Benefits

Comp & perks

Health, dental, and vision coverage
Life and disability insurance
PTO
401(k) with employer match
Employee Stock Purchase Program (ESPP)
Wellness initiatives
Cutting-edge tools
Annual bonus opportunities
Potential long-term incentives tied to company and individual success
Collaborative, inclusive culture