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Lead Change Management Consultant – Google Workspace, Gemini Enterprise
Ontrac Solutions. Serve as the primary point of contact for strategic corporate and enterprise customers .
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as the primary point of contact for strategic corporate and enterprise customers
- Lead large-scale technology adoption and transformation programs
- Facilitate executive workshops and strategic conversations with customer leadership
- Guide customers through envisioning, planning, and delivery of user adoption and change management programs
- Tailor work products to customer needs and industry standards
- Lead enterprise transformations involving technology implementations of 20,000 users or more
- Build and run stakeholder engagement, success measurement and tracking, business value use cases, organizational change impact analysis, stakeholder interviews and assessments, communication strategies, enablement strategies, and Champions programs
- Lead change programs for Google Workspace and Gemini Enterprise rollouts
- Translate product capabilities into role-based use cases
- Design enablement and Champions approaches
- Define adoption and business-value measurement
- Advise on rollout sequencing and capability activation by user groups
- Craft proposals and Statements of Work with the sales team
- Support sales demos and workshops
- Explain the role of change management in transformation projects
- Coach and mentor junior team members on best practices
- Help shape and expand the change management practice into Artificial Intelligence
Requirements
What you’ll need- At least 8 years of external consulting experience in a Change Management Lead role
- Demonstrated success leading large-scale enterprise transformations with 20,000+ users
- Experience leading teams of Change Managers in a delivery setting, not as a formal supervisor
- Proven experience leading change management programs tied to technology implementations
- Experience working with and presenting to executives
- SME-level expertise in Google Workspace, including leading change and adoption for an enterprise deployment or migration
- SME-level expertise in Gemini Enterprise or predecessor Google Agentspace, including adoption, use-case-led enablement, Champions networks, adoption and value measurement, and responsible-use discussions
- Cloud Digital Leader certification, or ability to obtain it within 3 months of starting
- Google Cloud Generative AI Leader certification, or ability to obtain it within 3 months of starting
- PROSCI Change Management certification is highly valued
- Exceptional verbal and written communication skills
- Sound business judgment and creative problem-solving ability
- Strong analytical skills and attention to detail
- Ability to build trust-based relationships with senior colleagues and customers
- High proficiency with Google Workspace and other cloud collaboration tools
- Focus on delivering tangible results
- Experience moving customers from Microsoft 365 or another collaboration suite to Google Workspace is useful
- Google Workspace administrator certification is useful
- Experience leading AI adoption programs is useful
- Experience supporting pre-sales, including proposals, Statements of Work, and customer demos, is useful
Benefits
Comp & perks- Fully remote within the United States
- Travel may be required for key implementation dates; consultants are not placed on customer sites for the duration of a project