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Temporary Benefits Associate – Compensation & Benefits
OnTrac. Audit benefit plans and enrollment data monthly, identify discrepancies, coordinate timely corrections, and improve benefits data accuracy and administrative processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in benefits administration, including auditing benefit plans, data accuracy, and compliance with regulations such as the Affordable Care Act. Proficient in Microsoft Excel for data analysis and reconciliation, with strong communication and problem-solving skills to support employee inquiries and vendor integrations.
Highest-signal resume keywords
Benefits Administration ExperienceAdvanced Microsoft Excel SkillsWorkday Benefits ExperienceAnalytical Problem-Solving SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits Data AuditingData ReconciliationInvoice PreparationQualified Medical Child Support OrdersData AnalysisFormulas and LookupsPivotTablesEnrollment CorrectionsBenefit Plan MonitoringTroubleshooting Errors
Soft Skills
Clear CommunicationOrganizational SkillsCollaborative ApproachService OrientationDiscretion with Confidential Information
Tools & Technologies
ZendeskWorkdayOnTrac Security Guidelines
Industry Keywords
Affordable Care ActEmployee BenefitsBenefit VendorsPayroll CoordinationNew Hire Orientation
About the role
Key responsibilities & impact- Audit benefit plans and enrollment data monthly, identify discrepancies, coordinate timely corrections, and improve benefits data accuracy and administrative processes
- Monitor weekly electronic benefit file feeds, troubleshoot errors, and escalate unresolved issues
- Prepare and reconcile monthly invoices for fully insured plans and submit approved invoices to Accounts Payable
- Review and approve new-hire elections, qualifying life events, and work events
- Partner with Payroll to process retroactive benefit deductions and enrollment corrections
- Respond to employee questions through Zendesk and the Benefits email inbox
- Support New Hire Orientation and help employees understand benefits and enrollment requirements
- Complete and process Qualified Medical Child Support Orders (QMCSOs)
- Assist with monthly and annual Affordable Care Act eligibility and lookback activities
- Partner with Payroll, Accounts Payable, benefit vendors, and HR teams to improve data accuracy, support vendor integrations, resolve employee issues, and strengthen benefits operations
Requirements
What you’ll need- 5+ years of benefits administration and/or benefits analyst experience
- Advanced Microsoft Excel skills, including formulas, lookups, PivotTables, data analysis, audits, and reconciliations
- Experience with Workday Benefits preferred
- Understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy
- Strong analytical, organizational, and problem-solving skills
- Exceptional attention to detail
- Clear and effective verbal and written communication
- Ability to independently research and resolve issues while recognizing when escalation is needed
- Collaborative, service-oriented approach
- Exercise discretion when handling confidential information