Customer Solution Analyst

OPAL-RT TECHNOLOGIES

. Serve as a technical reference and point of contact for the sales team throughout pre-sales and technical evaluation processes .

Posted 10/8/2026full-timeMontreal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical customer engagement, particularly in energy and power electronics, while effectively communicating complex technical concepts to diverse stakeholders. Proficient in developing high-value proposals and technical reports that address customer needs and challenges.

Highest-signal resume keywords

B.Sc. Or M.Sc. In Electrical EngineeringTechnical Customer-Facing ExperienceFluency In FrenchMATLAB/Simulink ExperiencePower Electronics Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Proposal DevelopmentTechnical Report PreparationCustomer Application ExpertiseIntegration DevelopmentReal-Time Simulation Software

Soft Skills

Excellent Verbal CommunicationStrong Organizational SkillsInterpersonal SkillsResults-Oriented MindsetTeam Spirit

Tools & Technologies

MATLABSimulinkRT-LABHYPERSIM

Industry Keywords

EnergyPower ElectronicsAerospaceAutomotiveSimulation Field

About the role

Key responsibilities & impact

Serve as a technical reference and point of contact for the sales team throughout pre-sales and technical evaluation processes
Develop high-value proposals for complex opportunities involving integration and development
Serve as the technical reference and point of contact for projects requiring customized integration
Work directly with the sales team to support technical evaluations and customer discussions
Keep up to date with evolving applications and requirements in energy, power electronics, renewable energy, and related sectors
Understand customers’ technical and business challenges
Prepare for technical calls through product demonstrations and compelling visual materials, including presentations and videos
Develop expertise in customer applications and the promoted product portfolio
Prepare detailed technical reports following calls or meetings
Ask technical questions to understand customer needs and assess competitive considerations in opportunities
Collect the necessary information from internal teams, such as R&D and Integration, to develop comprehensive responses
Participate in global Sales and Marketing activities, including customer follow-up, sales proposal contributions and reviews, and company-wide marketing communications

Requirements

What you’ll need

B.Sc. or M.Sc. in Electrical, Computer, or Mechanical Engineering
Five years of experience in a technical or technical customer-facing role
Experience in energy (power systems), power electronics, aerospace, automotive, and/or a related simulation field is required
Experience with MATLAB/Simulink, RT-LAB, HYPERSIM, and other real-time simulation software is an asset
Fluency in French is mandatory
English proficiency is required for communication with international clients
Excellent verbal and written communication skills
Strong organizational and interpersonal skills
Ability to work under pressure
Results-oriented mindset and positive attitude
Strong team spirit and willingness to support colleagues
Ability to travel up to 20% of the time
Valid passport and/or authorization to travel to the United States required

Benefits

Comp & perks

Flexible work schedule
Remote work opportunities
Competitive total compensation package
Professional, collaborative, and friendly work environment
Opportunities to expand your knowledge and expertise by working with researchers, innovators, and scientists
Internal mobility and career growth opportunities
Equal opportunity employer