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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing facilities operations, including troubleshooting mechanical, electrical, plumbing, and HVAC systems, while ensuring compliance with safety and accessibility standards. Proven ability to lead teams, manage vendor relationships, and effectively communicate across diverse audiences.
Highest-signal resume keywords
Facilities ManagementProject ManagementVendor Relationship ManagementMechanical, Electrical, Plumbing, and HVAC Systems KnowledgePeople Leadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Facilities OperationsBuilding Systems DiagnosisPreventative MaintenanceEnergy ManagementZoning ComplianceSafety ComplianceProject Scoping and Cost EstimationDocumentation ManagementEmergency Response SupportMicrosoft Office Proficiency
Soft Skills
Strong Communication SkillsProblem-Solving SkillsTeam LeadershipCoaching and DevelopmentCross-Functional Collaboration
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Life-Safety SystemsSecurity SystemsContract AdministrationContent Production SupportOperational Compliance
About the role
Key responsibilities & impact- Own facilities-related issues from intake through resolution
- Diagnose building and systems issues and translate symptoms into vendor-ready scopes of work
- Coordinate troubleshooting across electrical, HVAC, plumbing, life-safety, security, and other systems
- Ensure facilities, life-safety, and security systems are operational, compliant, and maintained
- Plan and manage repairs, upgrades, space changes, and lifecycle replacement projects
- Develop scopes, timelines, cost estimates, and sequencing for facilities work
- Coordinate work to minimize disruption to content production and 24/7 operations
- Track progress, risks, dependencies, and follow-ups through completion
- Maintain documentation, drawings, service records, and institutional knowledge
- Manage vendor and contractor relationships
- Oversee contracted security services through the Contract Security Manager
- Review work quality and approve completion
- Support procurement, contract administration, and invoice review
- Lead and support a four-person facilities and services team
- Set priorities, assign work, coach and develop direct reports, and manage performance
- Communicate status, impacts, timelines, and trade-offs to staff, vendors, and leadership
- Partner with Technology, Content, Security, Finance, and other teams on infrastructure and space needs
- Support emergency response, incident resolution, after-action follow-up, and organizational risk assessment
- Report to the CTO / VP of Technology
Requirements
What you’ll need- Five (5) years of progressively responsible experience in facilities, operations, building systems, or a related field, or an equivalent combination of education and experience
- Two (2) years of people leadership experience
- Hands-on knowledge of mechanical, electrical, plumbing, and HVAC systems
- Knowledge of preventative maintenance and energy management
- Demonstrated experience managing projects, vendors, and competing priorities
- Experience with zoning, accessibility, and safety compliance
- Valid driver's license required
- Working knowledge of commercial building systems
- Strong written and verbal communication skills
- Proven problem-solving skills in dynamic, real-world environments
- Proficiency with Microsoft Office and standard business systems
- Ability to work effectively across technical and non-technical audiences
- Enthusiasm for OPB's mission
- Ability to lift up to 50 lbs and carry up to 30 lbs
Benefits
Comp & perks- Benefits eligible
- Regular status position
- Limited travel
- Equal Opportunity Employer
