Universal Banker II

Open Bank

. Conduct client and bank transactions accurately, efficiently, quickly, and professionally .

Posted 10/14/2026full-timeLos Angeles • California • United StatesJuniorMid-Level💰 $22 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting accurate and efficient client transactions, maintaining cash drawer integrity, and providing exceptional customer service. Proficient in processing various banking products and services while ensuring compliance with operational policies.

Highest-signal resume keywords

Bank Operations ExperienceCash HandlingCustomer ServiceRetail Sales ExperienceOnline Banking Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction ProcessingCash Drawer MaintenanceAccount ManagementDeposit Account ResearchCross-Selling Bank ProductsReport ReviewWire ProcessingItem InputAudit ProceduresCallback Procedures

Soft Skills

Professional CommunicationClient Relationship ManagementProblem SolvingAttention to DetailTeam Collaboration

Tools & Technologies

Business ProgramsOnline Banking SystemsScanning EquipmentDeposit Processing Systems

Industry Keywords

BankingRetail BankingClient TransactionsCash ManagementDeposit Products

About the role

Key responsibilities & impact

Conduct client and bank transactions accurately, efficiently, quickly, and professionally
Provide exceptional service to clients in person and by telephone
Maintain, balance, and audit a cash drawer according to policy and schedule
Open, close, and renew savings, certificate of deposit, and checking products
Process Reject, Overdraft (OD), Non-Post, Stop, and HOLD items
Review and perform callbacks on various reports and items
Communicate with customers and mail notices for NSF, OD, and returned items
Research deposit accounts, including account statement and image printing
Scan new account documents for review and callback
Process outgoing wires and keyboard item input, and complete next-day review
Assist clients with safe deposit box access and opening new deposit boxes
Process and review Mail and Courier deposits, Messenger Service deposits, and Mobile & Remote Deposits
Cross-sell bank products and services and generate referrals as appropriate
Progressively cross-train in new account processes based on branch sales and service needs

Requirements

What you’ll need

Minimum two years of experience as an operation specialist in a bank operation required
Retail sales and service experience, including cash handling, a plus
Working knowledge of computers, related business programs, and online banking systems

Benefits

Comp & perks

Medical, dental, and vision insurance for all full-time employees and their immediate family members
Life, Accidental Death & Dismemberment, and Long-Term Disability insurance; Open Bank pays 100% of the cost
Flexible Spending Account (FSA) for eligible health, dependent care, transit, and parking expenses
401(k) Retirement Savings Plan with 100% employer matching on the first 6% of employee contributions
Paid Time Off (PTO), accrued from the time of hire
Employee Assistance Program (EAP) with counseling sessions, online tools and resources, and legal and financial guidance for employees and their family
Company-paid lunch twice a week