Automotive Implementation Specialist

Open Dealer Exchange

. Manage end-to-end client implementation for new and existing clients .

Posted 11/6/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client implementation management, providing business process improvement guidance, and delivering exceptional customer service. Strong knowledge of the automotive industry and effective communication skills are essential for success in this role.

Highest-signal resume keywords

Client Implementation ManagementBusiness Process ImprovementCustomer ServiceAutomotive Industry KnowledgeOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Attention To DetailExcellent Phone EtiquetteCoachingProblem Solving

Certifications & Qualifications

Bachelor's Degree Preferred

Industry Keywords

Client CommunicationCompliance ReportingCross-Sell OpportunitiesTraining And SupportProject Plans

About the role

Key responsibilities & impact

Manage end-to-end client implementation for new and existing clients
Follow established standards, project plans, and documentation
Provide business process improvement guidance and best-practice recommendations
Serve as the primary client contact during and after implementation
Compile and submit compliance reports
Provide ongoing client training, support, and coaching
Analyze and resolve client concerns and complex issues
Support affiliate and 700Credit product launches, including post-launch follow-up
Support Implementation team members
Track and document client communications
Communicate new product features and updates
Provide exceptional customer service
Identify and generate cross-sell opportunities with the sales team

Requirements

What you’ll need

2+ years of experience in a customer service or account management role
Strong knowledge of the automotive industry
Strong organizational skills with attention to detail
Excellent phone etiquette and customer service abilities
Bachelor's degree preferred, or equivalent professional experience
Willingness to travel as needed
Must be based in Florida or Georgia

Benefits

Comp & perks

Excellent compensation/benefit package
Fully remote work arrangement