Automotive Implementation Specialist, FL/GA

Open Dealer Exchange

. Manage end-to-end client implementation for new and existing clients .

Posted 9/22/2026full-timeRemote • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client implementation and business process improvement within the automotive industry, providing exceptional customer service and support. Capable of analyzing client concerns and generating cross-sell opportunities while maintaining strong organizational skills.

Highest-signal resume keywords

Client Implementation ManagementBusiness Process ImprovementCustomer Service ExcellenceAutomotive Industry KnowledgeOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Attention to DetailExcellent Phone EtiquetteCoaching and Training

Certifications & Qualifications

Bachelor's Degree Preferred

Industry Keywords

Compliance ReportsCross-Sell OpportunitiesClient CommunicationProduct Launch SupportClient Training

About the role

Key responsibilities & impact

Manage end-to-end client implementation for new and existing clients
Provide business process improvement guidance and best-practice recommendations
Serve as the primary client contact during implementation and post-implementation
Compile and submit compliance reports
Provide ongoing client training, support, and coaching
Analyze and resolve client concerns and complex issues
Support Affiliate and 700Credit product launches and post-launch follow-up
Support members of the Implementation team
Track and document client communications
Communicate new product features and updates to clients
Provide exceptional customer service
Identify and generate cross-sell opportunities with the sales team

Requirements

What you’ll need

2+ years of experience in a customer service or account management role
Strong knowledge of the automotive industry
Strong organizational skills with attention to detail
Excellent phone etiquette and customer service abilities
Bachelor's degree preferred, or equivalent professional experience
Willingness to travel as needed

Benefits

Comp & perks

Excellent compensation/benefit package