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Application Engineer, CAD/CAM
OPEN MIND Technologies AG. Provide technical and sales support to customers, clients, dealers, and partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CNC Machining and CAD/CAM Software, providing technical and sales support while ensuring client satisfaction and effective software deployment. Strong problem-solving and organizational skills are essential for managing multiple projects and enhancing customer relationships.
Highest-signal resume keywords
CNC Machining ExperienceCAD/CAM Software KnowledgeGD&T ProficiencyTechnical Support SkillsInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CNC ProgrammingCNC Control SystemsMilling and Turning MachinesSoftware TroubleshootingTechnical ExpertiseManufacturing ProcessesProblem-SolvingAnalytical SkillsTime ManagementGoal Orientation
Soft Skills
Interpersonal SkillsOrganizational SkillsResilienceSelf-MotivationEnthusiasm for Innovation
Tools & Technologies
MS Office ToolsSalesforceCNC Machine Tools
Industry Keywords
ManufacturingMachine Tool OperatorPrecision MechanicToolmakerMechanical Engineer
About the role
Key responsibilities & impact- Provide technical and sales support to customers, clients, dealers, and partners
- Deliver technical expertise during the pre-sales phase
- Ask appropriate questions and share relevant examples of solutions to manufacturing challenges
- Manage software deployment and the client experience
- Provide comprehensive post-sales training to customers
- Troubleshoot complex technical issues
- Collaborate with internal and external stakeholders
- Support client satisfaction and revenue growth
- Monitor market trends
- Align with schedules and ensure timely fulfillment of commitments
Requirements
What you’ll need- At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes
- In-depth knowledge of CNC machining, CNC control systems, and CNC machine tools
- Knowledge of CAD/CAM software
- Experience with milling and turning machines (multi-axis preferred)
- Proficient in using and troubleshooting software applications
- Strong GD&T (Geometric dimensioning and tolerancing) knowledge
- Excellent computer skills, including MS Office Tools and familiarity with Salesforce
- Strong interpersonal skills and ability to build positive relationships with customers and stakeholders
- Strong problem-solving skills and analytical mindset
- Strong organizational and time management skills
- Resilience to manage and prioritize multiple support requests and projects/missions
- Self-motivated, independent, and highly goal oriented
- Enthusiasm for innovative technologies and solutions
- Proficiency in written and spoken English
Benefits
Comp & perks- Comfortable and modern working environment on the 20th floor
- State-of-the-art technical tools
- Free drinks
- Meal vouchers
- Flexible working model
- Possibility to work from home for a good work-life balance
- Dental insurance
- Life insurance
- Family plan
- Gym pass
- Various corporate events throughout the year
- Comprehensive training program with in-house training courses
- Various internal learning groups
- LinkedIn Learning
- External seminars