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Senior D365 Finance & Operations Application Lead
Open Systems. Own D365 Finance & Operations and its business-critical integrations, including connected expense, reporting, and integration services .
Tech Stack
Tools & technologiesAzureERPITSMLinuxServiceNow
About the role
Key responsibilities & impact- Own D365 Finance & Operations and its business-critical integrations, including connected expense, reporting, and integration services
- Translate Finance, Procurement, and Logistics requirements into functional solutions, roadmaps, and prioritized backlogs
- Provide expertise across GL, AP, AR, Fixed Assets, Procurement, Inventory, Tax, and related workflows
- Ensure application reliability, business continuity, and readiness for financial closing periods
- Define service expectations, escalation paths, and SLAs/OLAs with business and IT stakeholders
- Perform hands-on D365 configuration, troubleshooting, and selected enhancements
- Read, debug, and review X++ code, contributing to development where appropriate
- Define functional specifications, user stories, and acceptance criteria
- Collaborate with the Senior D365 Engineer on solution design, technical feasibility, and delivery planning
- Coordinate testing, UAT, releases, deployments, business acceptance, and documentation
- Lead the transition of agreed development and support activities from external partners to internal teams
- Coordinate knowledge transfer, source code, technical assets, documentation, and operational handovers
- Establish responsibilities, support processes, and delivery capabilities across Switzerland and India
- Manage vendor performance, service agreements, transition milestones, risks, and dependencies
- Own application service quality, incident coordination, problem resolution, and continuous improvement
- Oversee integrations, application security roles, access reviews, segregation of duties, and audit compliance
- Ensure alignment with ITSM, security, change, and release management processes
- Coordinate distributed engineering resources, delivery commitments, and stakeholder communication
- Act as Cost Center Owner, managing application budgets, licensing, contracts, and external service costs
- Identify opportunities for automation, standardization, and improved reliability
Requirements
What you’ll need- 8+ years in ERP, enterprise applications, consulting, or application management, ideally including 5+ years with D365 Finance & Operations
- Strong functional knowledge of Finance, Procurement, and operational ERP processes
- Hands-on D365 configuration, troubleshooting, and practical X++ development experience, including code analysis and debugging
- Experience managing application roadmaps, requirements, delivery, integrations, testing, and production support
- Proven ability to manage external ERP partners, knowledge transfer, and transitions to internal engineering teams
- Experience collaborating with distributed teams and coordinating technical delivery without direct line authority
- Understanding of application security, financial controls, audit requirements, and ITSM practices
- Strong business partnering, problem-solving, communication, and organizational skills
- Excellent English communication skills
- Additional advantages: Advanced X++ development, Azure, Power Platform, Logic Apps, REST APIs, Power BI, Linux, automation, Jira Service Management, ServiceNow, ITIL, German language skills, and relevant Microsoft certifications