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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical expertise in on-premises end-user computing, including proficiency in Microsoft Client OS, SCCM, and Azure AD. Capable of providing Level 3 support and managing incidents while producing comprehensive technical documentation.
Highest-signal resume keywords
Microsoft Client OS ProficiencySCCM ExpertiseAzure AD SupportPowerShell ScriptingLevel 3 Incident Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
End-User Computing MaintenanceCompatibility TestingChange Request ManagementTechnical Documentation WritingDriver IntegrationGPO ManagementIncident AnalysisScript Fix DesignMigration SupportAgile Project Management
Soft Skills
Fluency in English
Tools & Technologies
Microsoft AzureIntuneActive DirectorySymantec SEPMicrosoft ATP
Industry Keywords
Hardware Lifecycle MonitoringEnd-User Device SupportFixed-Price ProjectsOn-Site AssignmentsÎle-de-France Region
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Provide corrective and evolutionary maintenance for end-user devices, including master images, updates, packages, scripts, and GPOs
- Perform compatibility testing for end-user computing products
- Integrate drivers and configuration guides
- Create and manage change requests
- Write operating procedures and technical documentation
- Provide Level 3 support for issues and questions, particularly those related to GPOs and certificates
- Provide support for migrations
- Monitor the hardware lifecycle in coordination with external suppliers
- Integrate new master images and oversee their internal approval
- Manage Level 3 incidents in France and across Europe
- Monitor and provide support for Azure AD and Intune
- Implement corrective and preventive actions to reduce the number of incidents
- Manage tickets
- Design script fixes
- Produce documentation analyzing problems and incidents
- Work on fixed-price projects and on-site assignments at client locations in an agile environment
Requirements
What you’ll need- Fluency in English is required
- Experience and strong technical expertise in on-premises end-user computing
- Proficiency in Microsoft Client OS, SCCM, Microsoft Azure, Microsoft Windows, PowerShell, Microsoft ATP, Symantec SEP, and Active Directory
- Position based in the Île-de-France region at one of our client sites
- Available to start as soon as possible
Benefits
Comp & perks- Bonus for each certification obtained
- Summer bonus
- Employee savings plan (PEE)
- Meal vouchers
- RTT additional leave days
- Bicycle bonus
- Health insurance
- Access to training and certifications (Azure, AWS, CKAD, etc.)
- Personalized career development support
- Tailored onboarding program
- Opportunity to become a Team Manager
- Participation in Technology Practices and expert communities
