Vendor Payroll Manager

Openforce

. Lead the day-to-day operations of the Settlement Team and serve as the escalation point for client settlement issues .

Posted 10/16/2026full-timeRemote • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing settlement operations, ensuring timely processing, and leading teams while fostering collaboration across departments. Proficient in accounts receivable processes and skilled in client communication and problem-solving.

Highest-signal resume keywords

Front-Line Management ExperienceAccounts Receivable ProcessesClient CommunicationTeam LeadershipMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Settlement ProcessingQuality AssuranceData AnalysisProblem SolvingClient Onboarding

Soft Skills

Clear CommunicationActive ListeningCustomer FocusQuality FocusAccountability

Tools & Technologies

MS Office

Industry Keywords

Settlement TeamClient ServicesStrategic Account ManagementPayroll PracticesInvoicing

About the role

Key responsibilities & impact

Lead the day-to-day operations of the Settlement Team and serve as the escalation point for client settlement issues
Monitor client settlement submissions and ensure timely processing
Review processed settlements and newly configured deductions for quality, identify root causes of errors, and implement fixes
Lead improvements to outdated or inefficient settlement processes
Ensure smooth handoff from Implementation to the Settlement Team after client enrollment and onboarding
Build relationships with Client Services, Strategic Account Management, Accounting, Product, and Engineering
Partner with Strategic Account Managers on client requests and proactive updates
Align with client payroll and accounting staff on settlement processes, timing, and reporting
Research and answer client questions about payroll practices
Oversee accounts receivable invoicing for settlement activity and lead collection efforts
Prepare and analyze weekly, monthly, quarterly, and annual settlement reports
Represent the Settlement Team in leadership meetings and meet occasionally with executives
Train new team members, contribute to the knowledge base, and encourage its use
Continue building product, industry, and systems knowledge

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
3+ years of front-line management experience leading teams of 5 or more
2+ years of software account management experience
Knowledge of accounts receivable processes and customer service principles
Intermediate proficiency in MS Office (Outlook, Word, Excel)
Clear communication
Active listening
Problem solving
Customer focus
Quality focus
Team leadership
Accountability

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) with company match
Paid vacation and holidays
Ongoing training and career development