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Operation HOPE

Bilingual Small Business Financial Wellbeing

Operation HOPE

. Build and maintain client bases, keep current client plans up-to-date, and recruit new clients .

Posted 10/22/2026full-timeMiami • Florida • United StatesJuniorMid-Level💰 $60,000 - $62,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in small business coaching, financial management, and marketing strategies while effectively facilitating workshops and training sessions for diverse client bases. Proficient in evaluating client outcomes and adapting coaching plans to meet individual needs.

Highest-signal resume keywords
Small Business CoachingFinancial ManagementBusiness PlanningWorkshop FacilitationBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial AnalysisBusiness Strategy DevelopmentClient Relationship ManagementProject ManagementMarketing Strategy
Soft Skills
EmpathyInterpersonal SkillsTime ManagementPresentation SkillsCultural Competency
Tools & Technologies
MS WordMS ExcelMS PowerPoint
Industry Keywords
EntrepreneurshipClient EngagementNetworkingCommunity PartnershipsGovernment Programs

About the role

Key responsibilities & impact
  • Build and maintain client bases, keep current client plans up-to-date, and recruit new clients
  • Analyze clients' financial information to determine strategies for meeting their financial objectives
  • Guide clients in business plan creation, business operations, marketing strategies, and growth opportunities
  • Facilitate small business workshops and training sessions on credit, money management, and entrepreneurship
  • Answer client questions about financial plans and strategies
  • Deliver content on business planning, financial management, and marketing
  • Deliver assigned 8-Week Business Development Programs throughout the year
  • Connect clients with relevant resources, networks, and support services
  • Stay informed about government programs, grants, and other opportunities
  • Collaborate with community partners to support entrepreneurs
  • Track small-business progress through coaching sessions and assessments
  • Evaluate client outcomes, including program graduations and businesses created
  • Provide client feedback and adjust coaching plans
  • Build relationships with local businesses, chambers of commerce, and community organizations
  • Represent Operation HOPE at networking events and engage stakeholders
  • Provide services to Spanish-speaking clients

Requirements

What you’ll need
  • Fluency in English and Spanish
  • Bachelor's degree is preferred, however, comparable 2+ years of work experience in the financial industry will be considered
  • Flexibility to deliver evening workshops as determined by client needs
  • Comfortable with meeting monthly and annual production goals
  • Ability to meet tight deadlines and maintain effective time management
  • Proven experience in small business coaching, consulting, or entrepreneurship
  • Strong knowledge of business planning, financial management and marketing strategies
  • Ability to empathize with and understand the unique challenges faced by small business owners
  • Strong presentation skills, both in-person and virtually
  • Ability to facilitate group workshops, maintain engagement, and navigate participant inquiries
  • Cultural competency and ability to support diverse backgrounds
  • Ability to manage and complete several projects and program relationships simultaneously
  • Excellent communication and interpersonal skills
  • Proficiency in MS Word, Excel, and PowerPoint
  • Access to personal transportation for travel within the designated market