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Ophelia

Manager, Expansion Implementations

Ophelia

. Lead payor and partner implementations from kickoff through go-live with internal and external stakeholders .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $120,000 - $130,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in project management and implementation, particularly in managed care contracts and provider relationships. Capable of leading complex implementations, managing stakeholder communications, and resolving revenue cycle issues effectively.

Highest-signal resume keywords
Project ManagementManaged Care ContractsProvider CredentialingRevenue Cycle ManagementClaims Submission

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Implementation PlanningProject TrackingSMART Goals SettingRisk ManagementStakeholder Engagement
Soft Skills
Clear CommunicationInfluencing Without AuthorityProblem-SolvingCollaborationQuick Learning
Industry Keywords
MedicaidClaims ProcessingRevenue Cycle IssuesClient RelationshipsImplementation Metrics

About the role

Key responsibilities & impact
  • Lead payor and partner implementations from kickoff through go-live with internal and external stakeholders
  • Determine implementation needs based on contracts and client types, including stakeholders, questions, and implementation plans
  • Maintain accurate project plans, trackers, minute logs, dependencies, and status updates
  • Own implementation open questions and action items, collaborating with colleagues and external parties to resolve them
  • Present updates and raise risks and decisions to the leadership team
  • Set process metrics and SMART goals; coordinate with external partners on timelines, targets, and operations
  • Quarterback resolution of revenue cycle issues, including claims processing and credentialing, during implementation

Requirements

What you’ll need
  • 4-6 years of experience in project management or implementation roles, with growing responsibility over time
  • Deep knowledge of managed care contracts and / or provider relationships, ideally related to Medicaid
  • Understanding of provider credentialing, revenue cycle management, and / or claims submission
  • Experience spearheading new and ambitious implementations without existing playbooks
  • Track record of running projects on time, on budget, and within scope
  • Ability to spot blockers early and raise them before they slow the project down
  • Ability to influence internal and external parties without direct authority through trust, candid communication, and consistent follow-through
  • Clear written and verbal communication, adjusted to the audience
  • Quick learner and ability to implement a variety of client relationships
  • Experience helping launch a new type of program or partnership

Benefits

Comp & perks
  • Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
  • Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
  • 10 company holidays
  • Work From Home Stipend
  • 401k Contribution Platform
  • Life insurance
  • Short and long term disability
  • Financial wellness
  • Virtual primary care