Senior Associate, Community Partnership Operations

Ophelia

. Drive action items from the Sr.

Posted 11/4/2026full-timeRemote • United StatesSenior💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical capabilities with expertise in data management, including proficiency in Excel and BI tools for dataset structuring and anomaly detection. Proven ability to coordinate cross-functional teams and maintain accurate partner data in a fast-paced healthtech environment.

Highest-signal resume keywords

Data AnalysisExcel/Google Sheets ProficiencyBI Tools ExperienceCRM Data HygieneStakeholder Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementDataset StructuringAnomaly DetectionPivot TablesVLOOKUP

Soft Skills

Clear CommunicationCuriosityProblem-Solving

Tools & Technologies

LightdashLookerTableauCRM Systems

Industry Keywords

HealthtechOUD/SUD TreatmentBehavioral HealthHealthcare Operations

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Drive action items from the Sr. Director's weekly CPM and cross-functional meetings and other team requests end-to-end
Curate and maintain the partner-facing collateral library, including organizing materials, flagging outdated content, and making light updates
Maintain a running log across 10+ representatives' requests
Own the weekly review cycle for the CPM playbook and structure new content as the team expands into new markets
Maintain the playbook as the team's source of truth
Pull and analyze large datasets from BI tools and Google Sheets for ad hoc questions
Monitor dashboards for accuracy and flag anomalies
Own CRM cleanup and data hygiene, including deduplicating records, correcting mis-tagged accounts, and maintaining reliable partner/referral data
Manage the intake and lifecycle of data and product requests, coordinating with data/engineering through resolution
Partner with the data team on more complex analyses and grow into direct dashboard ownership
Work directly with the Sr. Director of Partnerships across the CPM function

Requirements

What you’ll need

2-4+ years of operations/data experience in operations, business analysis, or a similar analytical role
Comfortable working with ambiguity and scoping vague requests independently
Ability to run a tracker, dataset, or playbook end-to-end with minimal oversight
Strong Excel/Google Sheets skills, including pivot tables and VLOOKUP
Comfort pulling and structuring large datasets in BI tools such as Lightdash, Looker, Tableau, or similar
Ability to coordinate stakeholders and follow requests through to resolution
Ability to use data to flag anomalies and identify gaps
Clear communication across CPM field needs, data/engineering priorities, and Sr. Director calls
Curiosity and willingness to learn new tools and workflows
Passion for improving access to care for underserved populations
High-growth healthtech startup experience preferred
Exposure to OUD/SUD treatment, behavioral health, or healthcare operations
Experience with CRM systems and data hygiene/cleanup work
Sales or pipeline management experience is a plus but not required

Benefits

Comp & perks

Fair and transparent compensation approach
Opportunities for increased compensation annually based on company performance and targets