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Ophelia

Senior Site Reliability Engineer – Systems Engineer III

Ophelia

. Own reliability, availability, and performance of Ophelia's GCP platform .

Posted 11/4/2026full-timeRemote • United StatesSenior💰 $170,000 - $180,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expert-level proficiency in GCP, including serverless compute and Cloud Operations, while effectively managing disaster recovery and incident response. Strong experience in Terraform, infrastructure automation, and proactive communication with technical and non-technical stakeholders is essential.

Highest-signal resume keywords
Expert-Level GCP FluencyTerraform FluencyProduction Operations ExperienceInfrastructure Automation with PythonHIPAA/SOC 2 Infrastructure Controls Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
GCPTerraformPythonShell ScriptingTypeScriptNodeSQLCloud RunSLOsIncident Response
Soft Skills
Clear CommunicationProactive CommunicationCollaborationMentoringProblem-Solving
Tools & Technologies
GitHub ActionsPagerDutyFirestoreCloud OperationsAI Tools
Industry Keywords
HealthcareRegulated IndustryHIPAASOC 2SRE Practices

Tech Stack

Tools & technologies
BigQueryCloudFirebaseGoogle Cloud PlatformNode.jsPythonShell ScriptingSQLTerraformTypeScript

About the role

Key responsibilities & impact
  • Own reliability, availability, and performance of Ophelia's GCP platform
  • Define and operationalize SLOs and SLIs and drive improvements to endpoint latency, Cloud Run cold starts, and time to recovery
  • Own disaster recovery posture, including Firestore backup and restore testing, recovery point and recovery time objectives, and multi-region resilience
  • Extend GCP Cloud Operations with log-based metrics, alerting policies, and dashboards
  • Move alerting from Slack into PagerDuty and mature incident categorization, escalation paths, and AI-assisted level-one triage
  • Participate in the on-call rotation and lead incident response
  • Expand Terraform infrastructure as code across GCP configuration
  • Improve the GitHub Actions CI/CD pipeline for safer, faster deployments
  • Partner with the head of IT on IAM hardening, secrets management, audit logging, and HIPAA/SOC 2 infrastructure controls
  • Level up engineers' GCP and DevOps skills through presentations, documentation, runbooks, pairing, and code review
  • Bring reliability recommendations to new features and share reusable AI skills and automation
  • Drive projects from inception to impact with autonomy and proactive communication

Requirements

What you’ll need
  • 5+ years experience in engineering, including 3+ in a cloud infrastructure, DevOps, or SRE-focused role
  • Expert-level, hands-on GCP fluency, including serverless compute (e.g., Cloud Run), Cloud Operations (Logging, Monitoring, alerting), IAM, and Firebase/Firestore
  • Terraform fluency is strongly preferred
  • Expert in at least one language used for infrastructure automation (e.g., Python) and strong in shell scripting
  • Comfortable reading and debugging TypeScript/Node
  • SQL for BigQuery and Log Analytics is a plus
  • Production operations experience, including participating in on-call, leading incident response, writing postmortems, and defining SLOs in keeping with Google SRE practice
  • Quantitative fluency applied to production systems, including percentiles, tail latency, SLO and error-budget math, burn-rate alerting, time series, and histograms
  • Ability to own complex, ambiguous projects end-to-end with technical and non-technical stakeholders
  • Clear and proactive communication; habit of writing runbooks, postmortems, and design docs and pairing
  • Daily, hands-on use of AI tools in engineering work and experience building automation with them
  • Passion for Ophelia's mission is preferred
  • Background in a regulated industry, ideally healthcare, and hands-on HIPAA or SOC 2 infrastructure controls experience are preferred

Benefits

Comp & perks
  • Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
  • Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
  • 10 company holidays
  • Work From Home Stipend
  • 401k Contribution Platform
  • Life insurance
  • Short and long term disability
  • Financial wellness
  • Virtual primary care