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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in lifecycle marketing, including email, in-app messaging, and push notifications, while leveraging data-driven strategies for segmentation and personalization. Proficient in managing automated campaigns and analyzing performance metrics to drive customer engagement and revenue outcomes.
Highest-signal resume keywords
Lifecycle Marketing OwnershipCustomer.io ProficiencySegmentation and Personalization StrategiesEmail Deliverability KnowledgeA/B Testing and Campaign Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lifecycle MarketingEmail MarketingSegmentationTriggered WorkflowsSQLCopywritingDynamic TemplatingCampaign ManagementAnalytics MeasurementCompliance Knowledge
Soft Skills
Builder's MindsetCollaborationCommunication
Tools & Technologies
Customer.ioAmplitudeIterableBrazeKlaviyo
Industry Keywords
B2C MessagingB2B MessagingSubscription-Based ServicesCAN-SPAMGDPRCCPA
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own lifecycle marketing end-to-end across email, in-app messaging, and push notifications
- Own the lifecycle marketing roadmap and map the customer journey
- Identify high-impact opportunities across activation, conversion, retention, and expansion
- Build, launch, and iterate automated campaigns and triggered flows in Customer.io or equivalent platforms
- Own in-app messaging and transactional-adjacent communications with product and engineering
- Build and optimize mobile push notification strategy, including opt-in flows, triggered and campaign-based pushes, frequency capping, and channel coordination
- Develop segmentation and personalization strategies using behavioral and account data
- Use dynamic templating and conditional content logic
- Run A/B tests on sequences, subject lines, timing, and offers with holdouts and measurement
- Manage email deliverability, list hygiene, and suppression strategy
- Partner with analytics to instrument and measure lifecycle performance using Amplitude and connect campaigns to revenue outcomes
- Collaborate with paid acquisition, product, and support teams to coordinate customer messaging
- Design customer journeys, build campaigns, write or direct copy, run experiments, and report results
Requirements
What you’ll need- 5+ years of significant hands-on experience owning lifecycle, CRM, retention, or email marketing programs, ideally for a subscription-based service
- Fluency in a modern marketing automation platform such as Customer.io, Iterable, Braze, or Klaviyo
- Experience with segmentation, triggered workflows, and templating languages such as Liquid
- Strong copywriting instincts
- Ability to define metrics, pull reports, and interpret results
- SQL and product analytics experience are a plus
- Understanding of email deliverability fundamentals and compliance, including CAN-SPAM and GDPR/CCPA basics
- Experience with AI and actively leveraging it in current workflows
- Builder's mindset and ability to own a function
- Experience in privacy, security, or consumer subscription products is a bonus
- Experience with both B2C and B2B messaging is a bonus
- Must be based in the United States and work regular U.S. business hours in the U.S. Eastern, Central, Mountain, and/or Pacific time zones
Benefits
Comp & perks- Great health, dental, and vision insurance
- 401k program with employer match
- Paid time off policy
- Bonus offered
