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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing Enterprise SaaS contract renewals and negotiations, with a strong focus on customer experience and revenue growth. Proficient in utilizing Salesforce and other platforms to optimize renewal strategies and maintain accurate forecasts.
Highest-signal resume keywords
Enterprise SaaS RenewalsContract NegotiationSalesforce ProficiencyRevenue ForecastingCustomer Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract ManagementRenewal Strategy DevelopmentAccount ResearchPricing NegotiationForecasting Revenue Impacts
Soft Skills
Organizational SkillsInterpersonal SkillsAttention to DetailEffective CommunicationProactive Problem Solving
Tools & Technologies
SalesforceBoostUpMixMaxOutreachGong
Certifications & Qualifications
Bachelor's Degree in AccountingBachelor's Degree in BusinessBachelor's Degree in Finance
Industry Keywords
SaaS MetricsCustomer SuccessAccount ManagementContract RenewalsRetention Rates
About the role
Key responsibilities & impact- Develop and implement strategic renewal plans beginning 6 months before contract end
- Conduct account research and navigate complex contract structures
- Negotiate renewal terms and pricing
- Identify expansion opportunities
- Collaborate with Sales, Customer Success, Legal, and Deal Desk stakeholders
- Generate and deliver accurate renewal quotes and order forms
- Coordinate and execute contract amendments and renewal documents
- Provide accurate rolling 180-day forecasts
- Update Salesforce and forecasting systems
- Maintain clear, professional customer communication
- Gather customer insights and identify renewal risks
- Share feedback with relevant teams and refine renewal strategies
- Support subscription renewals and expansion of the current customer base
- Maintain retention rates, drive revenue growth, and mitigate risks
Requirements
What you’ll need- 4+ years in Enterprise SaaS renewals, sales, customer success, or account management, including contract renewals and negotiations
- Experience managing contract renewals and negotiations
- Proficiency with platforms such as Salesforce, BoostUp, MixMax, Outreach, and Gong
- Exceptional organizational skills and strong attention to detail
- Ability to assess contract terms, identify upsell opportunities, and resolve issues proactively
- Effective interpersonal skills and clear, concise communication
- Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment
- Understanding of key SaaS metrics and experience forecasting revenue impacts and optimizing renewals
- Commitment to customer experience and aligning solutions with customer and company objectives
- Excellent presentation, verbal, and written communication skills
- Self-motivated, proactive, and energetic team player
- Bachelor's Degree in Accounting, Business, Finance, or a related field is a plus
- Background check required
- U.S.-based candidate; preferably located in Central or Eastern time zones
Benefits
Comp & perks- 6-month temporary assignment with potential for full-time conversion
- Fully remote work
- Competitive compensation based on role scope, relevant skills, experience, certifications, and physical location
- Potential full-time conversion
