Senior Technical Writer

Optro

. Collaborate with Product teams and stakeholders to draft, edit, and publish accurate product content on a reliable cadence .

Posted 9/17/2026full-timeRemote • California • United StatesSenior💰 $96,000 - $132,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical writing and content management, with a strong focus on building scalable workflows and improving documentation processes. Proficient in collaborating with cross-functional teams to enhance product content and user experience.

Highest-signal resume keywords

Technical WritingContent Management SystemsProcess ImprovementAI Tools for Content WorkflowsKnowledge Base Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingContent StrategyDocumentation StandardsWorkflow AutomationHTMLCSSB2B SaaS ExperienceStyle GuidesInformation ArchitectureContent Structure

Soft Skills

Excellent CommunicationEntrepreneurial MindsetProblem-SolvingCollaborationAdaptability

Tools & Technologies

Knowledge Base ToolsCMS ToolsAI-Assisted Workflows

Industry Keywords

GovernanceRiskComplianceAgileScrum

About the role

Key responsibilities & impact

Collaborate with Product teams and stakeholders to draft, edit, and publish accurate product content on a reliable cadence
Own and improve an AI-assisted workflow for collecting source material, drafting, and preparing content for publication
Maintain well-structured, easily navigable customer- and developer-facing content
Strengthen content structure, information architecture, and terminology
Build reusable style guides, templates, and contribution workflows
Continuously evolve content and structure with business and user needs
Collaborate with product managers, engineers, product marketing, and support teams to reflect new features and changes
Identify documentation and process gaps and propose improvements, including automation opportunities
Learn existing content processes and sources of manual effort
Design, launch, pilot, and refine an AI-supported content workflow
Document the new process so it is repeatable, scalable, and sustainable

Requirements

What you’ll need

5+ years of experience as a technical writer or technical support role with a writing component in a B2B SaaS or similar technical environment
Excellent written and verbal communication skills
Experience building or improving repeatable processes and scalable workflows, ideally within a documentation, content, or operations context
Experience working within documentation systems, style guides, or content standards
Solid understanding of Knowledge Base & CMS tools
Ownership through to resolution and ability to drive solutions
Entrepreneurial mindset and comfort navigating ambiguity
Background check required
Nice to have: Domain knowledge of Governance, Risk and Compliance
Nice to have: Experience or strong interest in using AI tools to improve writing and content workflows
Nice to have: Familiarity with Agile or Scrum methodologies
Nice to have: Familiarity with HTML and CSS

Benefits

Comp & perks

Bonus offered
Perks may vary based on eligibility/location