Communications Support Officer

Orange Sky Australia

. Craft and deliver engagement tactics for volunteers, friends, and service partners across Australia and Aotearoa New Zealand .

Posted 10/1/2026full-timeStafford • AustraliaJunior💰 A$65,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong written and verbal communication skills, with the ability to adapt messaging for diverse audiences. Proficient in managing communication platforms and upholding brand integrity while supporting operational processes.

Highest-signal resume keywords

Marketing ExperienceCommunications RoleStakeholder EngagementEmail Marketing ToolsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Written CommunicationVerbal CommunicationMessaging CreationData ManagementProcess Improvement

Soft Skills

Proactive MindsetCollaborative Team PlayerEmpathyOpenness to FeedbackAdaptability

Tools & Technologies

Campaign MonitorCanvaProject Management Platforms

Industry Keywords

Not-for-Profit ExperienceEngagement TacticsOperational CommunicationsBrand IntegrityCrisis Updates

About the role

Key responsibilities & impact

Craft and deliver engagement tactics for volunteers, friends, and service partners across Australia and Aotearoa New Zealand
Shape and share operational communications, including newsletters and urgent crisis updates
Work with internal teams to ensure localised stories are communicated while keeping the mission and values central
Create messaging for major projects, service launches, and key awareness events
Apply Orange Sky’s brand and tone of voice across campaigns and communications
Manage communication platforms such as Campaign Monitor
Manage data, uphold communication best practices, and deliver reporting
Champion brand integrity and assist with process improvements
Provide administrative support to keep operations running smoothly
Report to the Marketing and Communications Specialist

Requirements

What you’ll need

1–2 years’ experience in a marketing or communications role, or looking for a first post-university role with a degree in Business, Marketing, Communications, or Journalism
Excellent written and verbal communication skills
Ability to adapt tone of voice for different audiences and strategic goals
Stakeholder engagement skills with diverse groups, including volunteers, service partners, and friends
Familiarity with email marketing tools, project management platforms, and design tools such as Canva
Confidence drafting communications across a range of channels and occasions
Great attention to detail
Proactive, collaborative team-player mindset
Genuine energy, empathy, and passion for Orange Sky’s mission
Openness to feedback and eagerness to learn
Not-for-profit experience is advantageous but not essential
Successful candidate must undergo a standard background and criminal record check before commencement

Benefits

Comp & perks

Salary packaging of up to $15,900 tax free per year
Paid-out rewards scheme
Additional gifted leave days
Performance perk
Flexible approach to work
Personal growth opportunities through the ‘My Career Pathway’
Professional development fund for formal and informal learning opportunities
Fitness Passport memberships for you and your family
6–12 weeks paid parental leave for primary caregivers and 1 week for secondary caregivers, including superannuation, in addition to government-paid parental leave
Support for parents returning to work
Dog-friendly offices
Orange Sky public holiday and gifted leave for high performance
Wellness initiatives
Employee Assistance Program (EAP)
Supportive, purpose-driven team
Inclusive and flexible work environment