Director of Trade, Distribution, Patient Assistance

Orca

. Develop and execute a comprehensive trade, channel and patient assistance strategy for Orca Bio products, including the design and oversight of TREGZI’s distribution network.

Posted 9/19/2026full-timeRemote • United StatesLead💰 $200,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing trade, channel, and patient assistance strategies within the pharmaceutical and biotech sectors, with a strong focus on managing 3PL relationships and specialty pharmacy operations. Proven ability to design distribution models, ensure compliance, and lead cross-functional collaborations to achieve operational excellence.

Highest-signal resume keywords

Trade And Distribution Leadership3PL ManagementSpecialty Pharmacy OperationsContract NegotiationU.S. Distribution Economics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Distribution Model DesignSOP DevelopmentData ReportingGovernment Price ReportingCold-Chain LogisticsPatient Assistance Program ManagementContract ManagementOperational Issue ResolutionPerformance MonitoringContinuous Improvement

Soft Skills

Cross-Functional CollaborationStrong CommunicationProblem SolvingConfidentialityEthical Standards

Certifications & Qualifications

Bachelor's DegreeMBA Preferred

Industry Keywords

PharmaceuticalBiotechCell And Gene TherapyTransplantLimited DistributionChain Of IdentityChain Of Custody340BVAU.S. Healthcare Marketplace

About the role

Key responsibilities & impact

Develop and execute a comprehensive trade, channel and patient assistance strategy for Orca Bio products, including the design and oversight of TREGZI’s distribution network.
Serve as the primary point of contact for the 3PL relationship, owning the operational relationship and issue resolution.
Finalize and maintain the 3PL Business Requirements Document and ensure distribution processes reflect approved requirements.
Own end-to-end distribution model design, including title flow, order intake, delivery, returns/replacement handling, and reconciliation.
Establish and maintain state licensing.
Develop, maintain, and oversee SOPs and governance processes, including returns, credits, chargebacks, and trade-related policies.
Collaborate with Finance on data reporting, customer payments, orders, credits, reinvoicing, and chargebacks.
Manage credit and cancellation policies and processes.
Monitor 3PL performance and compliance.
Own specialty pharmacy channel strategy and lead activation of operational specialty pharmacy pathways.
Manage specialty pharmacy relationships through contracting and implementation.
Finalize end-to-end specialty pharmacy process flows and ordering with Product Supply, Finance, and Market Access.
Lead contract negotiations and oversee compliance with specialty pharmacy agreements.
Monitor specialty pharmacy performance against service-level agreements and KPIs.
Identify continuous-improvement opportunities and evaluate data to identify trends.
Develop and maintain compliant patient assistance program policies.
Partner with the patient assistance program hub on travel, lodging, and other patient assistance program operations.
Partner with Finance on government price reporting, gross-to-net, and revenue recognition.
Partner with Legal and Compliance on trade agreements, channel practices, policies, laws, and regulations.
Coordinate with Technical Operations and Supply Chain on ordering, manufacturing slot allocation, cold-chain logistics, and delivery.
Support Authorized Treatment Center agreement execution involving distribution, ordering, credit, and cancellation terms.
Provide trade and distribution input into pricing changes and downstream channel coordination.

Requirements

What you’ll need

Bachelor's degree required; advanced degree (MBA or related) preferred.
Minimum of 10 years' experience in pharmaceutical/biotech trade, channel, distribution, or specialty operations, with at least 5 years in a trade/distribution leadership role.
Direct experience managing 3PL and/or specialty pharmacy relationships and contracts is required.
Cell and gene therapy, transplant, or other cold-chain / limited-distribution product experience strongly preferred, including familiarity with chain-of-identity and chain-of-custody requirements.
Strong background of U.S. distribution economics, government channels (340B, VA), government price reporting, and gross-to-net mechanics.
Experience supporting a product launch strongly preferred.
Demonstrated ability to build and operate a distribution model from the ground up and to manage external partners to operational milestones.
Strong cross-functional collaborator able to partner effectively with Finance, Legal, Compliance, Technical Operations, and field teams.
Strong contract negotiation skills and cross functional leadership.
Experience in the U.S. healthcare marketplace is required.
Travel is required as part of this position (up to 30%).
Ability to maintain confidentiality and to operate with the highest ethical standards and professionalism.

Benefits

Comp & perks

Pre-IPO equity
Annual bonus
Competitive medical benefits
Dental benefits
Vision benefits
PTO
401(k) plan
Life and accidental death and disability coverage
Parental leave benefits
Subsidized daily lunches and snacks at on-site locations