Director of Product, Pay

Order.co

. Own the product experience and technology-enabled workflows moving purchases through payment, invoice processing, and reconciliation .

Posted 10/10/2026full-timeRemote • United StatesLead💰 $220,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management within payments and fintech, focusing on improving product reliability, automation, and customer experience. Capable of leading cross-functional teams and translating complex business requirements into measurable product outcomes.

Highest-signal resume keywords

Product Management ExperiencePayments KnowledgeLeadership in Product DevelopmentData-Driven Decision MakingCollaboration Across Functions

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product StrategyPayment FlowsInvoice MatchingReconciliationAI-Assisted ExtractionException HandlingQuality AssessmentSuccess Metrics DefinitionTechnical IntegrationCost Reduction

Soft Skills

Clear Written CommunicationCoaching and Developing OthersCollaborationProblem Solving

Industry Keywords

FintechEmbedded FinanceAP AutomationFraud and DisputesAudit Requirements

Tech Stack

Tools & technologies

Ruby on Rails

About the role

Key responsibilities & impact

Own the product experience and technology-enabled workflows moving purchases through payment, invoice processing, and reconciliation
Lead product strategy, discovery, definition, delivery, instrumentation, and post-launch improvement for Pay
Define customer and administrator experiences for virtual cards and other payment methods, including controls, payment status, failures, disputes, and intervention paths
Own product requirements, instrumented quality, and technical integration and viability assessment of payment rails and partners with Engineering
Improve reliability and operability of payment journeys using production evidence and customer feedback
Own workflows for invoice capture, extraction, matching, exception resolution, and reconciliation against purchasing activity
Reduce manual handling and cost-to-serve through improvements in accuracy, automation, and exception handling
Define Pay-side data and workflows for reconciliation into customer financial systems
Apply AI-assisted extraction, matching, or exception handling with evaluation, human oversight, and auditability
Own decisioning-system requirements, customer experience, and payment-rail implementation for approved credit or working-capital offerings
Build evidence-backed product roadmaps and business-case input for the CTO portfolio process
Translate Payments business sequences into feasible product plans
Co-sign specifications with the Payments business and jointly accept delivered work
Define success metrics and instrumentation before delivery; review post-launch outcomes and recommend whether to scale, improve, or stop
Recommend Pay module packaging, entitlements, and product mechanics
Build and instrument promotion and adoption mechanics within Finance-approved economics
Provide product explanations, documentation, and demo assets
Build payment controls, auditability, and evidence into the product with Engineering and Security

Requirements

What you’ll need

Substantial product-management experience in payments, fintech, embedded finance, AP automation, or another financially complex workflow
Experience leading product managers or clear readiness for product people leadership, with evidence of coaching and developing others
Demonstrated improvement in a product, reliability, time-to-market, or unit-cost outcome, including how it was measured and what trade-offs were made
Experience with partner-dependent products and sound build-versus-partner judgment
Working knowledge of payment flows, card controls, invoice matching, reconciliation, fraud and disputes, and audit requirements
Ability to work across Product, Engineering, Payments, Finance, Risk, and Operations without confusing collaboration with decision authority
Clear written communication
Ability to turn a business requirement into an agreed specification and measurable product outcome

Benefits

Comp & perks

Meaningful ownership over a core product pillar
Opportunity to build and develop a high-performing Product team
Fast-paced, high-ownership environment
Employer-sponsored 401(k)
Flexible time off
Remote work policies
Medical, dental, vision, and wellness benefits
Generous leave policies
Support for new and current parents
Equity grant as part of the total compensation package