GIS Analyst – Information Systems Specialist 4

Oregon Department of Human Services

. Provide GIS mapping services and support to agency staff .

Posted 11/3/2026full-timeSalem • Oregon • United StatesMid-LevelSenior💰 $5,178 - $7,831 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in GIS mapping services, particularly using ArcGIS Pro, while providing customer-facing IT support and data analysis. Strong problem-solving abilities and effective communication skills are essential for supporting water rights processing and collaborating with development teams.

Highest-signal resume keywords

ArcGIS ProGeospatial Software ApplicationsCustomer-Facing IT SupportProblem SolvingData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

GIS Mapping ServicesData AnalysisScripting LanguagesTechnical TroubleshootingInformation Systems Experience

Soft Skills

Attention to DetailActive ListeningWritten CommunicationVerbal CommunicationDesire to Learn

Tools & Technologies

ArcGIS ProCustom Mapping Applications

Certifications & Qualifications

Driver’s License

Industry Keywords

Water Rights ProcessingCustomer AssistanceTechnical SupportNetworkingHardwareSoftware

About the role

Key responsibilities & impact

Provide GIS mapping services and support to agency staff
Provide custom mapping services using ArcGIS Pro, internally crafted applications, and scripts
Provide customer assistance and day-to-day operations around custom mapping, data analysis, and water rights processing support
Work closely with the application development team on custom mapping requests and data analysis opportunities
Support water rights application processing staff by resolving data challenges and expediting responses
Attend meetings in Salem, Oregon and around the state
Occasionally travel around the state using a state vehicle

Requirements

What you’ll need

Three years of information systems experience in direct customer-facing IT support on networking, hardware, and software issues, or an Associate's degree in Computer Science, Information Technology, or related field, or completion of a two-year accredited vocational training program in information technology or related field
One year of information systems experience in direct customer-facing IT support on networking, hardware, and software issues
Experience with ArcGIS Pro or other geospatial software applications
Strong attention to detail in a highly technical environment
Strong active listening, written and verbal communication skills
Strong desire to learn, modernize, and apply new technical skills or technology enhancements
Demonstrated success in problem solving, troubleshooting technical or data issues, and escalating or resolving based on business priorities
Exposure to programming scripting languages
Driver’s License and acceptable driving record required
Resume and cover letter required
Must be authorized to work in the United States; the employer does not offer visa sponsorship

Benefits

Comp & perks

Exceptional medical, vision and dental plans with employees paying 1 to 5% of the total premium
Leave accrual starting at 8 hours of sick and 8 hours of vacation leave per month, with vacation leave accruals increasing every 5 years
Four days of discretionary leave: 3 days of personal business leave and one day of Governor’s Leave each year
Eleven paid holidays per year
Membership in the Public Employees Retirement System (PERS), including a pension and employer contributions to the Individual Account Program
Optional term life insurance, long-term and short-term disability, long-term care, health and dependent care flexible spending accounts, and Oregon Savings Growth Plan deferred compensation program
Opportunity to receive loan forgiveness under the Public Service Loan Forgiveness Program, if qualified
Eligible veterans and Oregon National Guard servicemembers receive candidate preference
Eligible for overtime and compensatory time