Labor Standards Investigator, Compliance Specialist 2

Oregon Department of Human Services

. Conduct investigations by collecting, reviewing, and analyzing records, evidence, documents, and data .

Posted 9/18/2026full-timePortland • Oregon • United StatesMid-LevelSenior💰 $5,298 - $8,121 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting investigations, analyzing compliance with laws and regulations, and preparing detailed reports for administrative hearings. Proficient in complex wage calculations and effective negotiation for settlements and compliance agreements.

Highest-signal resume keywords

Investigative ResearchCompliance AnalysisComplex Wage CalculationsNegotiation SkillsFluency in Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisEvidence CollectionAdministrative ResearchAudit PerformanceReport WritingInterviewing TechniquesRegulatory InterpretationMediationNegotiationCase Management

Soft Skills

Strong Communication SkillsCulturally Responsive ApproachTime ManagementProblem SolvingInterpersonal Skills

Tools & Technologies

Microsoft ExcelOnline Databases

Certifications & Qualifications

Valid Oregon Driver's License

Industry Keywords

ComplianceAdministrative HearingsLabor LawsRegulatory IssuesWage Recovery

About the role

Key responsibilities & impact

Conduct investigations by collecting, reviewing, and analyzing records, evidence, documents, and data
Conduct on-site inspections to ascertain compliance with laws
Research online databases and websites to collect case details and information
Interview claimants, complainants, employers, attorneys, union representatives, public officials, witnesses, and others
Document interviews through written statements and contact reports
Perform complex wage calculations using Microsoft Excel
Analyze a high volume of claims and complaints to ensure timely processing
Monitor employer business practices and conduct compliance reviews and audits
Consult with government agencies to clarify regulatory issues and support enforcement activities
Interpret and apply laws, rules, and policies to case findings
Determine outcomes or prepare cases for administrative hearings or referral to the Department of Justice for litigation
Facilitate dispute resolution through mediation, negotiation, or referral
Negotiate settlements and compliance agreements to recover wages and ensure compliance
Prepare correspondence, demand letters, orders of determination, settlement agreements, compliance agreements, and other documentation
Participate in task forces, research changes in state or federal laws, and perform special assignments
Conduct occasional evening/weekend field work and travel, including possible overnight stays

Requirements

What you’ll need

Four years’ experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance with program guidelines and regulations
Two of the four years must be above the technical support level
College-level course work may substitute for experience based on 45-quarter units per year, up to a maximum of three years
Experience managing a high-volume caseload with the ability to prioritize tasks and consistently meet deadlines
Ability to research, interpret, and apply complex laws, rules, policies, and procedures to determine compliance
Strong written and verbal communication skills, including the ability to explain complex legal or regulatory information to individuals from diverse backgrounds using a culturally responsive approach
Experience conducting interviews with employees, employers, witnesses, and other parties to assess compliance with statutes and administrative rules
Experience conducting investigations, including collecting and analyzing evidence, performing audits, and completing complex wage calculations to determine compliance or violations
Experience preparing clear, detailed written reports summarizing investigations, findings, and recommendations for use in administrative hearings or court proceedings
Experience mediating or negotiating settlements between parties
Drivers’ license valid in the state of Oregon and acceptable driving record is required
Must complete Form I-9 within three days of hire and present valid US work-authorization documents
Fluency in Spanish (speaking, reading, and writing) is preferred
Must submit a resume and a cover letter

Benefits

Comp & perks

Work/life balance, vacation, sick leave, 11 paid holidays a year, and personal days off
Competitive benefits package including medical, vision, and dental
Pension and retirement programs
Advancement opportunities within BOLI and other State agencies
Opportunity to expand your technical and professional skills
5% bilingual pay differential is available upon passing the bilingual assessment and when bilingual skills are required
Possible eligibility for the Public Service Loan Forgiveness Program
PERS-qualifying position
New PERS members receive a 6.95% salary increase and contribute 6% to PERS after a six-month waiting period
Current PERS members already have the 6.95% contribution added to base salary