Liens Specialist, Administrative Specialist 1

Oregon Department of Human Services

. Process and review incoming injury claims, forms, and correspondence to determine lien eligibility .

Posted 9/15/2026full-timeSalem • Oregon • United StatesJuniorMid-Level💰 $3,798 - $5,193 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing and reviewing injury claims, maintaining case management systems, and ensuring compliance with legal and regulatory standards. Proficient in organizing documentation and effectively communicating with clients and stakeholders.

Highest-signal resume keywords

Records ProcessingMicrosoft WordMicrosoft ExcelLegal TerminologyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryDocument GenerationCase ManagementFinancial ReportingMedical Billing

Soft Skills

Interpersonal CommunicationOrganizational SkillsResearch SkillsAdaptabilityTime Management

Tools & Technologies

Database SystemsElectronic Filing SystemsCase Tracking Systems

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Personal Injury ClaimsComplianceLegal CorrespondenceMedical RecordsInsurance Terminology

About the role

Key responsibilities & impact

Process and review incoming injury claims, forms, and correspondence to determine lien eligibility
Enter, maintain, and update information in department case management and database systems
Prepare, process, and maintain personal injury lien documents, certified copies, legal correspondence, lien releases, and related records
Ensure compliance with applicable laws, rules, regulations, and agency policies
Maintain and organize electronic and paper filing systems, case records, and documentation
Monitor, reconcile, and report lien recoveries, payments, and other financial activity
Maintain databases, balance records, and produce monthly performance and reconciliation reports
Respond to inquiries from clients, attorneys, providers, county offices, and staff
Explain program processes and direct requests to appropriate resources
Create new cases, image and index documents, process medical refund information, and maintain case tracking across multiple information systems
Cross-train in program functions and assist with special projects
Support assault restitution and class action processes as needed
Contribute to departmental operations and continuous service delivery

Requirements

What you’ll need

Two years of secretarial or basic administrative support experience including records processing, generating documents, and gathering and sorting data; OR
Associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data; OR
Equivalent combination of education and experience
Valid driver’s license and acceptable driving record
Strong computer skills, including Microsoft Word, Excel, basic data functions, and calculator use
Excellent interpersonal, communication, research, and organizational skills
Foundational understanding of legal, medical, and insurance terminology and medical billing
Experience researching and reviewing complex documents and records, especially legal documents and records
Experience with administrative duties and strong attention to detail
Experience communicating effectively with the public and coworkers by telephone and in writing
Experience organizing and prioritizing work, managing multiple responsibilities, and adapting to changing priorities and interruptions
Experience establishing priorities, working toward defined goals, and producing accurate, thorough, high-quality work within established timelines
Required cover letter describing how minimum qualifications and essential attributes are met
Resume or completed work history profile
Authorization to work in the United States; ODHS does not offer visa sponsorship
Successful criminal history and background check
Must complete the U.S. Department of Homeland Security I-9 form within three days of hire

Benefits

Comp & perks

Cost of Living Adjustments
Annual salary increases until reaching the top of the listed salary range
Amazing benefits package
Possible eligibility for the Public Service Loan Forgiveness Program
Veterans’ and Oregon National Guard preference for eligible candidates
Occasional overtime may be available
Opportunities for remote work after training, subject to business needs, operational requirements, supervisor approval, ODHS policies, and telework agreements
Employee Resource Group communities that promote shared learning