Program Analyst 1 – Victim Advocate Coordinator, Bilingual English/Spanish

Oregon Department of Human Services

. Provide trauma-informed advocacy to crime victims and survivors .

Posted 9/24/2026full-timeSalem • Oregon • United StatesMid-LevelSenior💰 $4,519 - $6,904 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in trauma-informed advocacy and victim support, with a strong focus on culturally responsive services for the Latine community. Proficient in navigating the juvenile justice system and facilitating restorative practices while maintaining effective communication and collaboration with diverse stakeholders.

Highest-signal resume keywords

Trauma-Informed AdvocacyFluency in English and SpanishKnowledge of Criminal and Juvenile Justice SystemsExperience in Direct Services and Case ManagementRestorative Practices Facilitation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Direct AdvocacyCase ManagementVictim Impact StatementsCulturally Responsive ServicesCommunity EducationTraining and Presentation DesignVictim-Offender Dialog ProgramResponsibility Letter Bank ProgramUnderstanding of Victims' RightsJuvenile Justice Process

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationRelationship BuildingAttention to DetailAbility to Manage Competing Priorities

Industry Keywords

Victim ServicesHuman ServicesSocial ServicesCommunity-Based ServicesCulturally Specific OrganizationsJuvenile Parole/ProbationMandatory ReporterOYA ProgrammingReferral NetworksCulturally Specific Victim Service Providers

About the role

Key responsibilities & impact

Provide trauma-informed advocacy to crime victims and survivors
Explain victims' rights, the juvenile justice process, and OYA programming
Assist with victim impact statements
Deliver culturally responsive services emphasizing access for monolingual Spanish-speaking victims and survivors
Build and maintain referral networks of culturally specific and culturally responsive victim service providers and community organizations
Coordinate with county juvenile departments, district attorney victim advocates, Juvenile Parole/Probation Officers, and treatment teams
Share victim input and safety concerns and support seamless case transitions
Support restorative services, including the victim-offender dialog program and Responsibility Letter Bank Program
Help victims understand and exercise their rights, navigate the juvenile justice system, connect with community services, and participate in restorative services

Requirements

What you’ll need

Bachelor's degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program; OR equivalent combination of education and three years of technical-level experience
Minimum qualifications must include direct services, advocacy, case management, or support to individuals or families in a victim services, human services, social services, community-based, or justice-related setting
Fluency in reading, writing, and speaking both English and Spanish; candidates will be tested in all three areas
Deep understanding of the Latine community, including the history of oppression and discrimination
Experience in direct advocacy or support for crime victims and survivors
Knowledge of criminal and/or juvenile justice systems
Experience building relationships with internal teams, agency staff, community partners, and culturally specific organizations
Experience supporting or facilitating restorative practices
Experience designing or delivering training, presentations, or community education
Ability to manage multiple competing priorities, maintain attention to detail, and meet deadlines
Strong verbal and written communication skills
Ability to report to the Salem office 2–3 times a week as necessary for approved hybrid work
Broadband internet connection and private workspace for approved remote work
Must pass criminal record, driving record, vulnerable population abuse and neglect, and other applicable pre-employment checks
Must be authorized to work in the United States; visa sponsorship is not offered
Must serve as a mandatory reporter of child abuse

Benefits

Comp & perks

Comprehensive low-cost medical, vision, and dental plans for employees and families
Life insurance
Short- and long-term disability coverage
Deferred compensation savings plans
Flexible spending accounts for health and childcare
11 holidays
3 personal business days
Monthly sick leave
Vacation leave increasing with years of service
PERS/OPSRP retirement benefits
Wellness resources supporting work-life balance, health, and well-being
Professional growth and advancement opportunities
Get There carpool matching tool and trip planner
Potential eligibility for Public Service Loan Forgiveness (PSLF)
Annual salary increases until the maximum of the salary range is reached
OYA-provided hardware for approved remote work
Eligible Oregon veterans and Oregon National Guard servicemembers receive candidate preference