Representative Payee, Administrative Specialist

Oregon Department of Human Services

. Represent the Director of the Oregon Department of Veterans’ Affairs as a fiduciary designee .

Posted 10/20/2026full-timeSalem • Oregon • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in financial recordkeeping, client advocacy, and eligibility determination for veterans' benefits and social security. Possesses strong organizational skills and the ability to manage multiple tasks while maintaining confidentiality and compliance with legal regulations.

Highest-signal resume keywords

Financial RecordkeepingClient AdvocacyEligibility DeterminationOrganizational SkillsTrauma-Informed Interaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ManagementBudgetingData CollectionReport PreparationLegal Compliance

Soft Skills

EmpathyTrust BuildingAttention to DetailTime ManagementConfidentiality

Tools & Technologies

USDVASocial Security AdministrationOregon LEDSNCIC Systems

Certifications & Qualifications

National Certified Professional Guardian

Industry Keywords

Veterans' BenefitsSocial Security BenefitsFinancial Assistance ProgramsVulnerable PopulationsFiduciary Responsibilities

About the role

Key responsibilities & impact

Represent the Director of the Oregon Department of Veterans’ Affairs as a fiduciary designee
Manage clients’ monthly income received from the U.S. Department of Veterans Affairs and/or Social Security Administration
Determine eligibility and apply for veterans’ benefits, Social Security benefits, and other financial assistance programs
Collect client income and manage funds in accordance with Federal and State regulations
Establish and maintain client budgets to ensure essential needs and services are met
Arrange payments for care, housing, medical services, and other necessary expenses
Monitor financial activities for legal compliance and to prevent misuse, abuse, or fraud
Respond to monetary requests and financial inquiries on clients’ behalf
Collaborate with the USDVA, Social Security Administration, guardians, family members, social workers, and community partners
File required annual accountings with appointing authorities such as the USDVA or SSA
Meet with clients, interested parties, and professionals as needed
Review and maintain awareness of client eligibility for veterans’ benefits, Social Security, and Medicaid
Travel to ODVA offices and sites as needed

Requirements

What you’ll need

Three years of secretarial or administrative support experience including coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis; OR
An associate degree in general office occupations and two years of qualifying secretarial or administrative support experience; OR
An equivalent combination of education and experience
Experience working with vulnerable populations, including individuals facing mental health challenges, homelessness, or substance use issues
Skill in accurate and precise financial recordkeeping
Ability to engage clients with empathy, build trust, and maintain professional, trauma-informed interactions
Strong organizational skills, attention to detail, effective time management, and ability to manage multiple tasks simultaneously
Commitment to confidentiality and advocating for client access to necessary resources
Must authorize and successfully pass a credit check showing no history of bankruptcy
Must have no history of being denied or having revoked a professional license related to fiduciary responsibilities
Must successfully complete fingerprint-based criminal history checks through Oregon LEDS and national NCIC systems
Must possess a valid Oregon or Washington State driver’s license and pass an MVR check, with ongoing monitoring
Must pass the certification exam and meet all criteria to become a National Certified Professional Guardian within 12 months of hire, as required by ORS 125.240

Benefits

Comp & perks

Comprehensive medical, dental, and vision plans for the employee and qualified family members
Paid sick leave
Vacation leave
Personal leave
11 paid holidays per year
Membership in the Public Employees Retirement System (PERS)
Potential eligibility for loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Hybrid work eligibility after 1 year of service, subject to business needs and manager approval
Necessary work-from-home hardware, including laptop, monitor, keyboard, mouse, and cell phone
Union representation