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Oregon Department of Human Services

Senior Business Systems Analyst

Oregon Department of Human Services

. Act as a link between technical teams and business areas to implement business solutions .

Posted 11/4/2026full-timeSalem • Oregon • United StatesSenior💰 $6,846 - $10,344 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in gathering and translating business requirements into actionable technical specifications, while effectively managing the Software Development Life Cycle and conducting thorough system testing and user acceptance testing. Proficient in developing comprehensive documentation and providing application support and training to users.

Highest-signal resume keywords
Software Development Life CycleBusiness Analysis TechniquesSystem TestingUser Acceptance TestingTechnical Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Software AnalysisSystem AnalysisProcess DocumentationTest PlansUse CasesAcceptance CriteriaWireframesChange ManagementRelease ManagementApplication Support
Soft Skills
CommunicationAnalytical ThinkingProblem SolvingCollaborationTraining Delivery
Industry Keywords
Information SystemsVendor SolutionsProcess WalkthroughsSystem DeploymentTechnical Troubleshooting

Tech Stack

Tools & technologies
SDLC

About the role

Key responsibilities & impact
  • Act as a link between technical teams and business areas to implement business solutions
  • Gather and review detailed requirements for technology solutions
  • Conduct system testing and lead user acceptance testing
  • Implement vendor solutions and support custom development in a 70/30 mix
  • Compose analytical documentation, including process flows, models, design and specification documents, wireframes, acceptance criteria, user stories and operating procedures
  • Conduct interviews and product evaluations using workshops, questionnaires, surveys, workflow storyboards, use cases and scenarios
  • Translate business requirements into actionable technical requirements
  • Communicate and present information through reports and dashboards
  • Serve as a process subject matter expert
  • Develop and maintain test plans, scripts, use cases and test reports
  • Perform testing from functional through user acceptance testing
  • Develop and deliver user and staff training
  • Provide technical troubleshooting and application support to users and system administrators
  • May work after hours and travel

Requirements

What you’ll need
  • Six (6) years of information systems experience in software analysis or system analysis; OR an associate's degree in computer science, information technology, or related field, or completion of a two (2) year accredited vocational training program in information technology or related field, AND four (4) years of information systems experience in software analysis or system analysis; OR a bachelor's degree in information technology, computer science, or related field AND two (2) years of information systems experience in software analysis or system analysis; OR a master's degree in information technology, computer science, or related field may substitute for all of the above
  • Experience with all facets of the Software Development Life Cycle, configuration, testing, change management and release management principles and concepts
  • Experience developing comprehensive process, technical and application documentation for internal systems and vendor provided applications
  • Experience in system deployment, process walkthroughs and system upgrades
  • Knowledge of business analysis techniques, methodologies and tools
  • Application materials must include dates (MM/YYYY) for each employer
  • Cover letter required, limited to no more than two (2) pages, addressed to Marc Atkinson, Business Relationship Manager
  • Complete application questionnaire and post-submission public records request authorization and gender identity questionnaire
  • Must be able to work in the US; no visa sponsorship is offered
  • Final candidates subject to name-based and fingerprint-based criminal background checks and other applicable pre-employment checks

Benefits

Comp & perks
  • Work/life balance
  • 11 paid holidays a year
  • Flexible work schedules
  • Paid leave
  • Public Service Loan Forgiveness opportunity
  • Salary range increases by 6.95% for participating or eligible PERS members
  • Veteran or Oregon National Guard servicemember preference may apply