Social Services Recovery Coordinator, Human Service Case Manager

Oregon Department of Human Services

. Coordinate emergency preparedness activities and build partnerships across social service networks .

Posted 9/16/2026full-timeSalem • Oregon • United StatesJunior💰 $5,193 - $6,904 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in disaster recovery planning, community resource coordination, and case management while effectively engaging with individuals experiencing trauma. Proficient in assessing needs, developing tailored recovery plans, and facilitating emergency preparedness activities.

Highest-signal resume keywords

Disaster Recovery PlanningCommunity Resource CoordinationCase ManagementNeeds AssessmentEmergency Preparedness

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Disaster AssessmentCrisis CounselingFinancial AssistanceLong-Term Recovery PlanningProgram Data CollectionCare Plan DevelopmentMass Care CoordinationAdvocacyReferral ServicesService Gap Identification

Soft Skills

ProfessionalismEmpathyAdaptabilityDecision-MakingCommunication

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Human ServicesBehavioral ScienceSocial Service ProgramsCommunity-Based OrganizationsGovernment PartnershipsTribal GovernmentsLong-Term Recovery GroupsBusiness Continuity PlanningEmergency ResponseMass Care Services

About the role

Key responsibilities & impact

Coordinate emergency preparedness activities and build partnerships across social service networks
Assess disaster-related impacts to social service programs, facilities, individuals, and social service providers
Develop strategies, priorities, and long-term recovery plans
Collaborate with community-based organizations, government partners, tribal governments, and Long-Term Recovery Groups
Coordinate recovery planning efforts and address service capacity gaps
Support business continuity planning and provide prioritized resources for individuals with disabilities and functional needs
Increase community awareness of disaster social service resources
Provide disaster recovery services including assessments, advocacy, referrals, financial assistance, and long-term recovery planning
Interview survivors and evaluate psychosocial, cultural, financial, and medical conditions
Coordinate services across agencies and community partners and serve as the primary point of contact for survivors
Maintain case files, collect program data, ensure confidentiality, and conduct ongoing needs assessments
Support individuals and families in accessing state programs, community resources, and workforce opportunities
Identify barriers, negotiate alternative resources, issue support payments, and screen for mental health concerns
Facilitate preparedness activities, develop trainings and resources, deliver workshops, and provide technical guidance
Lead disaster assessments covering housing, food assistance, unemployment support, legal services, crisis counseling, and case management
Develop and administer care plans and maintain communication with impacted individuals
During disaster activations, prioritize emergency response duties and ensure timely delivery of mass care and human services

Requirements

What you’ll need

Bachelor's degree in Behavioral Science, Social Science, or a closely related field; OR bachelor's degree in any field and one year of human services related experience; OR associate degree in Behavioral Science, Social Science, or a closely related field and two years of human services related experience; OR three years of human services related experience
Demonstrated capacity to engage with survivors experiencing significant stress, trauma, and uncertainty while maintaining professionalism and empathy
Ability to manage high-volume caseloads, prioritize tasks, meet deadlines, and adapt to evolving disaster conditions and policies
Skill in identifying barriers, connecting individuals to community resources, and developing tailored recovery or self-sufficiency plans
Comfortable activating in disaster situations, conducting assessments, coordinating mass-care services, and shifting priorities quickly
Ability to evaluate complex information, assess needs, identify service gaps, and make sound decisions during disaster recovery
Required cover letter describing how the candidate meets the essential attributes and minimum qualifications
Resume or completed work history profile required
Must maintain a valid driver’s license and acceptable driving record
Must complete criminal history and background checks if selected as a finalist
Must be authorized to work in the United States; ODHS does not offer visa sponsorship
Must complete the US Department of Homeland Security I-9 form within three days of hire

Benefits

Comp & perks

Limited duration appointments are benefits eligible
Cost of Living Adjustments
Annual salary increases until reaching the top of the listed salary range
Possible eligibility for the Public Service Loan Forgiveness Program
ODHS Employee Resource Group communities that promote shared learning
Veterans’ and Oregon National Guard candidate preference for eligible candidates