Strategic Operations Manager – Business Operations Manager 2

Oregon Department of Human Services

. Guide and support values-driven, trauma-informed, anti-racist, and equity-embedded systems, processes, and practices .

Posted 11/5/2026full-timeSalem • Oregon • United StatesMid-LevelSenior💰 $7,537 - $11,657 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in guiding trauma-informed and equity-embedded systems while strengthening organizational culture and infrastructure. Proven ability to lead change management initiatives and improve operational processes through effective communication and collaboration.

Highest-signal resume keywords

Supervision ExperienceChange ManagementProcess ImprovementStrategic PositioningCoaching and Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Management ExperienceOperational AlignmentBudget OversightPerformance TrackingGrievance ResponseLegislative CoordinationProcurement OversightGovernance DevelopmentWorkforce AdoptionCommunications Planning

Soft Skills

CollaborationCoachingCommunicationLeadershipProblem-Solving

Industry Keywords

Behavioral HealthHealth InequitiesTrauma-Informed CareEquity-Embedded PracticesOrganizational CultureStrategic InitiativesAgency PartnershipsOperational IssuesChange Management EffortsContinuous Improvement

About the role

Key responsibilities & impact

Guide and support values-driven, trauma-informed, anti-racist, and equity-embedded systems, processes, and practices
Strengthen systems, operational alignment, organizational culture, and infrastructure across the Behavioral Health division
Collaborate with executive leaders, internal teams, and agency partners on coordination and strategic positioning
Improve processes and support staff through communication, coaching, and change management
Provide expert consultation on strategic initiatives and support culture-building efforts
Supervise and act as a thought partner to strengthen administrative operations and professional development
Advance the agency’s commitment to eliminating health inequities by 2030
Identify urgent operational issues and design long-term systems that improve stability and predictable workflows
Implement and sustain organizational changes aligned with strategic goals

Requirements

What you’ll need

Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor’s degree in a related field
Resume outlining relevant education and work experience
Complete and accurate supplemental questions
Employment authorization in the United States; position does not provide visa sponsorship
Criminal records check meeting OHA criteria
Driving records check meeting OHA criteria at hire and throughout employment
Ability to perform supervisory and management administrative tasks, including hiring, coaching, discipline, termination, performance and training tracking, leave and payroll approvals, grievance responses, budget and procurement oversight, and legislative, board, and commission coordination
Experience leading change management efforts, including partner engagement, governance development, process improvement, workforce adoption, communications planning, training, and continuous improvement

Benefits

Comp & perks

Excellent, low-cost medical, vision, and dental coverage for you and your family
Optional life insurance, disability coverage, deferred compensation, and FSA options for health and childcare
11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month
Potential eligibility for the Public Service Loan Forgiveness Program
Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
Training and development opportunities
Hybrid work arrangement