Technical Writer – Limited Duration

Oregon Department of Human Services

. Research, draft, edit, format and maintain policies, standard operating procedures, user guides, governance documents, executive briefings and other technical or business documentation .

Posted 10/13/2026full-timeSalem • Oregon • United StatesMid-LevelSenior💰 $5,458 - $8,352 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical writing, including the ability to translate complex information into clear documentation. Proficient in managing documentation processes, collaborating with cross-functional teams, and maintaining version control and knowledge management practices.

Highest-signal resume keywords

Technical WritingBusiness Process DocumentationRequirements GatheringCollaboration with Subject Matter ExpertsKnowledge Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingBusiness Process DocumentationRequirements GatheringEditingDocument ReviewWorkflow DevelopmentProcess MappingVersion ControlGovernance DocumentationSOP Development

Soft Skills

CollaborationAnalytical SkillsOrganizational SkillsCommunicationFacilitation

Tools & Technologies

Document RepositoriesTemplatesStyle GuidesKnowledge Management Systems

Industry Keywords

Technical DocumentationApplication Development LifecycleGovernanceKnowledge TransferRegulatory Information

About the role

Key responsibilities & impact

Research, draft, edit, format and maintain policies, standard operating procedures, user guides, governance documents, executive briefings and other technical or business documentation
Conduct virtual interviews and working sessions with business owners, project managers, staff and subject matter experts
Capture processes, requirements, decisions and institutional knowledge
Develop and maintain business process documentation, workflows, process maps and operational procedures
Participate in cross-functional project teams, governance work groups, project meetings, demonstrations, reviews and modernization activities
Capture decisions, action items, risks, assumptions and lessons learned
Maintain electronic documentation repositories, templates, style guides, version control, naming conventions and knowledge management practices
Translate complex technical and regulatory information into executive summaries, reports, newsletters and organizational communications
Collaborate with the training program coordinator and subject matter experts to develop instructor materials, knowledge articles, FAQ pages and quick reference guides
Perform prolonged computer-based research, writing, editing and document review
Work in a hybrid/remote arrangement with occasional travel to ODOT offices or other locations for meetings, workshops, training or project activities

Requirements

What you’ll need

Five years of experience equivalent to the knowledge and skills for technical or professional writing, OR a bachelor's degree in business or public administration, behavioral or social sciences, finance, political science, or another degree demonstrating the required capacity, plus two years of professional-level evaluative, analytical and planning work specific to technical or professional writing
Ability to translate complex technical, business, regulatory and application development information into clear, concise and accessible documentation
Understanding of the technology/application development lifecycle, including requirements, design, system functionality, integration, testing, implementation, deployment, operations and sustainment
Experience interviewing subject matter experts and facilitating knowledge transfer sessions
Ability to collaborate with business owners, project managers, business analysts, developers, architects, technical teams, training staff and subject matter experts
Ability to independently gather, validate and organize information
Ability to manage multiple assignments, competing priorities, reviews, approvals and deadlines while maintaining document quality, version control, accessibility, accuracy and consistency
Application or resume must include employer dates in MM/YYYY format
Cover letter required, limited to two pages, addressed to Tim Ghromley
Completion of questionnaire required
Must be able to work in the United States; no visa sponsorship is offered
Final candidates subject to name-based criminal background checks and possible additional pre-employment checks
Veteran or Oregon National Guard documentation may be submitted for preference consideration

Benefits

Comp & perks

Benefits eligible limited duration appointment
Work/life balance
11 paid holidays a year
Flexible work schedules
Paid leave
Public Service Loan Forgiveness opportunity
Salary range increases by 6.95% for participating or eligible PERS members
Potential to become permanent
Hybrid/remote work eligibility