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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in training and supporting organ retrieval and transplant teams, with a strong focus on effective communication, problem-solving, and organizational skills. Proficient in maintaining quality compliance and building positive relationships with diverse stakeholders in high-pressure environments.
Highest-signal resume keywords
OrganOx Metra TrainingICU ExperienceTransplant Team SupportMicrosoft Office ProficiencyLicensed RN, RT, RD
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Organ Retrieval SupportData CollectionQuality System ComplianceCase Study WritingAdministrative Task Management
Soft Skills
Interpersonal SkillsCommunication SkillsProblem-Solving SkillsAttention to DetailOrganizational Skills
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft PowerPoint
Certifications & Qualifications
Licensed RNLicensed RTLicensed RD
Industry Keywords
TransplantMedical DevicePharmaceuticalECMOCath Lab
About the role
Key responsibilities & impact- Train and support organ retrieval and transplant teams in the use of the OrganOx metra according to company policies and procedures
- Provide remote and onsite support while generally being on-call 24/7 for about 15 days per month, including holidays and weekends
- Organize site initiation and refresher visits, training sessions, and centralized training events
- Communicate effectively and promptly with transplant teams, internal management, and coworkers
- Create and write case study reviews with guidance from senior colleagues
- Support managers, directors, and other internal staff with various assignments when not on call
- Participate in R&D activities in laboratory settings under management direction
- Work with liver transplant teams to collect data on perfused and preserved livers for a product performance and usage database
- Attend local, regional, national, and international meetings and conferences as a supporter, participant, or presenter
- Develop and maintain positive working relationships with end users at all levels
- Perform administrative tasks related to expenses, email, and other communications
- Maintain understanding of applicable quality policies and systems
- Follow work and quality procedures to ensure quality-system compliance and high-quality work
- Travel globally, primarily within North America, to leading transplant sites
- Perform other duties assigned by the Director of Clinical Support
Requirements
What you’ll need- BS degree in combination with equivalent medical experience
- 3+ years’ experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED
- Must be highly flexible and willing to support sites as needed within and across North America
- Strong attention to detail and organizational skills
- Strong problem-solving skills
- Outstanding interpersonal and communication skills
- Ability to work collaboratively and build rapport with internal and external contacts
- Excellent customer-facing skills
- Ability to work calmly and professionally under pressure
- Ability to work at a fast pace in a dynamic environment and manage multiple priorities
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Must be able to travel up to 50% of the time
- Must live within an hour of a major airport
- Must be able to work nights, weekends, holidays, and very long days as required
- Must be able to lift or move items weighing up to 50 pounds occasionally
- Must pass vendor credentialing requirements, routine background checks, and drug screens
- Licensed RN, RT, RD and/or a health science-related degree (preferred)
- Industry experience in pharmaceutical or medical device (preferred)
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Disability coverage
- Flexible spending accounts
- 401(k)-retirement plan with company matching after 90 days
- Paid time off
- Holidays
- Additional leave benefits
- Employee discounts
- Access to onsite wellness facility
- Work-life balance support
- Ongoing professional development opportunities
- Remote work arrangement
