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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in organ retrieval and transplant support, with strong communication and organizational skills. Proficient in data collection and analysis within clinical settings, while maintaining compliance with quality policies and procedures.
Highest-signal resume keywords
OrganOx Metra TrainingICU ExperienceTransplant Team SupportMicrosoft Office ProficiencyCustomer-Facing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data CollectionCase Study WritingQuality ComplianceAdministrative TasksMedical Device Knowledge
Soft Skills
Interpersonal SkillsProblem-Solving SkillsOrganizational SkillsCollaborationAbility to Work Under Pressure
Certifications & Qualifications
Licensed RNLicensed RTLicensed RD
Industry Keywords
TransplantICUECMOCath LabMedical DevicePharmaceutical
About the role
Key responsibilities & impact- Train and support organ retrieval and transplant teams in using the OrganOx metra according to company policies and procedures
- Provide remote and onsite support, generally on-call 24/7 for about 15 days per month, including holidays and weekends
- Organize site initiation and refresher visits, training sessions, and centralized training events
- Communicate effectively and promptly with transplant teams, internal management, and coworkers
- Create and write case study reviews with guidance from senior colleagues
- Support managers, directors, and internal staff with assignments when not on call
- Participate in R&D activities in laboratory settings under management direction
- Work with liver transplant teams to collect data on perfused and preserved livers for a product-performance database
- Maintain current vendor credentialing and pass routine background checks and drug screens
- Attend local, regional, national, and international meetings and conferences as a supporter, participant, or presenter
- Develop and maintain positive relationships with end users at all levels
- Perform administrative tasks related to expenses, email, and communications
- Understand and comply with applicable quality policies, systems, and procedures
- Perform other duties assigned by the Director of Clinical Support
Requirements
What you’ll need- BS degree in combination with equivalent medical experience
- 3+ years’ experience in ICU, ECMO, Cath Lab, OR, Transplant, and ED
- Must be highly flexible and willing to support sites as needed within and across North America
- Detail oriented with strong organizational skills
- Strong problem-solving skills
- Outstanding interpersonal and communication skills
- Ability to work collaboratively and build rapport with internal and external contacts
- Excellent customer-facing skills
- Ability to work calmly and professionally under pressure
- Ability to work at a fast pace in a dynamic environment and manage multiple priorities
- Microsoft Word, Excel, and PowerPoint proficiency
- Must be able to travel up to 50% of the time
- Must live within an hour of a major airport
- Must be able to talk, hear, and speak; occasionally lift or move items weighing up to 50 pounds
- Preferred: licensed RN, RT, RD and/or health science-related degree
- Preferred: industry experience in pharmaceutical or medical device
Benefits
Comp & perks- Health coverage
- Dental coverage
- Vision coverage
- Disability coverage
- Flexible spending accounts
- 401(k) retirement plan with company matching after 90 days
- Paid time off
- Holidays
- Additional leave benefits
- Employee discounts
- Access to onsite wellness facility
- Work-life balance support
- Ongoing professional development opportunities
