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Senior Implementation Lead
Origami Risk. Serve as the primary point of contact for clients during active project implementation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project execution, client communication, and configuration of the Origami platform to meet client needs. Proven ability to lead teams, manage deliverables, and ensure client satisfaction while adhering to industry standards.
Highest-signal resume keywords
Project ExecutionClient CommunicationOrigami Platform ConfigurationJIRA Ticket ManagementHealthcare Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaScriptXMLSQLUnit TestingProject Management
Soft Skills
Superior Communication SkillsStrong Interpersonal SkillsPresentation Skills
Tools & Technologies
Origami PlatformJIRA
Certifications & Qualifications
Bachelor’s Degree in Computer Science or Business-related Field
Industry Keywords
HealthcareEHS
Tech Stack
Tools & technologiesJavaScriptSQL
About the role
Key responsibilities & impact- Serve as the primary point of contact for clients during active project implementation
- Own project execution, outcomes, deliverables, profitability, quality, client satisfaction, communication, and standards adherence
- Lead discovery sessions for project deliverables
- Drive adoption of contracted functionality to maximize client usage and value from Origami
- Assign deliverables and tasks to implementation team members
- Configure the Origami platform to meet client requirements
- Use standard configuration, best practices, and industry standards when designing and configuring solutions
- Submit, oversee, and communicate client-specific implementation bug-related JIRA tickets
- Record hours according to Origami’s time entry policy
- Track, audit, manage, and report project hours
- Ensure accurate and timely reporting of team members’ hours
- Identify and escalate potential scope creep or out-of-scope work to the Project Manager
- Perform unit testing of assigned deliverables
- Prepare training materials and conduct user training
- Identify expanded sales opportunities and coordinate with account management
- Support pricing and Statement of Work negotiations for change orders or expanded scope
Requirements
What you’ll need- Bachelor’s Degree in a Computer Science or business-related field
- JavaScript, XML, SQL experience preferred
- 8+ years’ experience in a client-facing professional services position
- Superior communication and presentation skills required
- Strong interpersonal skills required
- Healthcare or EHS industry experience preferred
Benefits
Comp & perks- Bonus eligibility
- Competitive medical, dental, and vision benefits
- Wellness reimbursement
- Life insurance
- 401(k) with company match
- Vacation and sick leave benefits under a flexible time off policy in most states
- Paid Time Off with flexible options
- 10 paid company holidays where available
- Hybrid work arrangements, with many positions eligible to be completely remote
- Fully paid vision insurance
- Short- and long-term disability insurance
- Basic life insurance
- Generous family leave options, including adoption and foster care placements
- Flexible Spending Account
- Health Savings Account
- Commuter Benefits
- Dependent Care Savings Account
- 401(k) company match up to 4%
- Employee Assistance Program (EAP)
- Education Assistance Program for industry/role-specific certifications
- Wellness reimbursement program
- Pet Insurance
- Critical Illness Insurance
- Voluntary Life & AD&D coverage