Cyber Security Operations Manager

Orro Group

. Lead the leaders of the SOC, exposure management, incident response, and cyber engineering teams .

Posted 11/9/2026full-timeSydney • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Security Operations Center (SOC) teams, ensuring service delivery aligns with customer commitments and SLAs. Proven ability to enhance operational efficiency through effective collaboration and reporting.

Highest-signal resume keywords

SOC Operations LeadershipSLA Performance ManagementAudit ReadinessOperational ReportingCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ResponseExposure ManagementSecurity EngineeringService ManagementQuality Assurance

Soft Skills

Collaborative LeadershipTrust BuildingCustomer Confidence

Certifications & Qualifications

Security CertificationsService Management CertificationsAudit CertificationsGovernance Certifications

Industry Keywords

Managed Security ServicesOperational EfficiencyService DeliveryControl TestingPortfolio Metrics

About the role

Key responsibilities & impact

Lead the leaders of the SOC, exposure management, incident response, and cyber engineering teams
Turn agreed strategy into reliable day-to-day service delivery
Run the daily and weekly operating cadence across the managed security portfolio
Keep priorities, dependencies, and customer commitments aligned
Own service performance against customer SLAs
Ensure new service commitments are implemented and customer onboardings land on time
Own portfolio metrics, scorecards, and internal reporting
Provide leadership with visibility into service health
Lead audit readiness, control testing, and quality assurance
Verify corrective actions through to closure
Act as the first management point of contact for customer operational concerns
Resolve customer concerns directly and escalate strategic matters to the Manager, Cyber Managed Services
Improve operational efficiency and collaboration across teams

Requirements

What you’ll need

Background developed through SOC operations or security engineering
Proven leadership in a SOC or managed security services environment
Strong understanding of how SOC, incident response, exposure management, and security engineering work together to deliver for customers
Experience running SLA performance and operational reporting
Experience with audit or quality assurance activity
Collaborative, steady leadership style that earns trust with technical leads
Confidence working directly with customers
Security, service management, audit, governance, or leadership certifications are bonus points
Subject to state and federal police background checks
Unrestricted right to work in Australia
Visa sponsorship is not available

Benefits

Comp & perks

Public holiday swaps supporting family and cultural diversity
Generous parental and caregiver leave
Flexible work options
Company-wide mentoring
Emerging Leaders Development Program
3 days of paid volunteer leave each year
Novated leasing
Employee discounts
Full access to a wellbeing platform with expert fitness plans, nutrition tips, and wellness tools
Competitive base salary and superannuation mentioned, but no amount specified