Fulfillment Researcher, Account Manager

OSA Outsourcing Advantage

. Conduct background checks, research records, and verify information.

Posted 10/28/2026full-timeRemote • Philippines, India, South Africa, Nigeria, Pakistan, ColombiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting background checks and verifying information while adhering to compliance procedures. Proficient in client communication and maintaining organized records, with strong attention to detail and problem-solving abilities.

Highest-signal resume keywords

Background ScreeningFair Credit Reporting Act (FCRA)Employee OnboardingForm I-9 CompletionOffice Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Background ChecksRecords ResearchCompliance ProceduresReport PreparationLead Generation

Soft Skills

Excellent Communication SkillsCritical-Thinking SkillsProblem-Solving SkillsAttention to DetailOrganizational Skills

Tools & Technologies

Online Research ToolsOffice Software

About the role

Key responsibilities & impact

Conduct background checks, research records, and verify information.
Review documents and prepare accurate reports.
Communicate with clients through email and phone.
Handle administrative tasks and maintain organized records.
Follow applicable compliance procedures and protect confidential information.
Assist with sales, marketing, and lead generation activities as needed.

Requirements

What you’ll need

Excellent English communication skills, both written and verbal.
Knowledge of the Fair Credit Reporting Act (FCRA).
Strong critical-thinking and problem-solving skills.
Excellent attention to detail and organizational skills.
Ability to communicate naturally and professionally with clients.
Experience in background screening, records research, or compliance is an advantage.
Experience with employee onboarding and Form I-9 completion and verification.
Proficiency in common office software and online research tools.
Ability to work independently and manage multiple tasks.
Willingness to work U.S. business hours.

Benefits

Comp & perks

Opportunity to work on diverse and exciting projects.
Supportive and collaborative work environment.
Weekly payments.
Weekends off.