Data Solutions Architect – ServiceNow

OSC Global

. Design and architect enterprise-scale solutions and workflows within the ServiceNow platform .

Posted 11/10/2026full-timeRemote • United StatesSeniorLead💰 $143,240 - $219,496 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in ServiceNow platform architecture and administration, with a strong focus on designing enterprise-scale solutions and integrations. Proficient in translating business requirements into scalable technical designs while ensuring compliance with enterprise architecture standards and ITIL best practices.

Highest-signal resume keywords

ServiceNow ArchitectureJavaScript ProficiencyEnterprise Integrations DesignITIL Principles UnderstandingRequirements Gathering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow AdministrationServiceNow Development FrameworksREST API IntegrationSOAP API IntegrationClient-Side ScriptingServer-Side ScriptingBusiness Rules DevelopmentWorkflows DesignData ArchitectureEnterprise Solution Design

Soft Skills

MentoringCollaborationStrategic GuidanceTechnical Leadership

Tools & Technologies

Microsoft OfficeServiceNow ReportingServiceNow Analytics

Industry Keywords

Enterprise ArchitectureTOGAF PrinciplesIT Service ManagementGovernance FrameworksPlatform Automation

Tech Stack

Tools & technologies

AngularITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Design and architect enterprise-scale solutions and workflows within the ServiceNow platform
Translate business requirements into scalable technical designs aligned with organizational objectives and best practices
Provide strategic guidance on ServiceNow capabilities, platform roadmaps, and emerging technologies
Develop and maintain architecture documentation, implementation plans, and high-level solution diagrams
Lead technical design reviews and governance processes
Manage ServiceNow upgrades, releases, enhancements, and overall instance health
Design and oversee integrations between ServiceNow and enterprise systems
Collaborate with business partners, project teams, and technical staff throughout the solution lifecycle
Monitor platform performance, operational metrics, and KPIs using ServiceNow reporting and analytics
Mentor and guide junior team members
Ensure solutions comply with enterprise architecture standards, security requirements, and governance frameworks
Stay current on ServiceNow innovations and recommend improvements that enhance business value and user experience
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
15 years of professional information technology experience
7 or more years of progressive ServiceNow architecture, administration, or platform engineering experience
Equivalent combination of education, training, and experience may be accepted
Ability to pass applicable background and drug screening requirements
Must possess identification compliant with the Real ID Act at the time of hire
Must be eligible to obtain and maintain a Department of Energy (DOE) access badge
Deep understanding of ServiceNow platform architecture and administration
Experience with multiple ServiceNow product suites, including CSM, ITSM, SPM, ITOM, CMDB, IRM, HRSD, Knowledge Management, Demand Management, and Release Management
Strong proficiency in JavaScript and ServiceNow scripting
Knowledge of AngularJS, HTML, CSS, XML, and ServiceNow development frameworks
Experience with client-side and server-side scripting, business rules, workflows, and platform automation
Experience designing and supporting enterprise integrations using REST, SOAP, SSO, SAML, LDAP, JDBC, and ODBC
Understanding of data architecture, application integration, and enterprise solution design principles
Thorough understanding of ITIL principles and IT service management best practices
Knowledge of enterprise architecture frameworks and TOGAF principles
Experience with requirements gathering, solution design, testing, implementation, and release management
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
Ability to travel by vehicle or aircraft as business needs require
Ability to safely operate a motor vehicle

Benefits

Comp & perks

Paid holidays
Paid time off
401k with employer match
Dental insurance
Vision insurance
Health insurance plans through the Federal Employee Health Benefits (FEHB) program
Life benefits
Disability benefits