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Associate, Service Transformation
Oscar Health. Lead end-to-end management of cross-functional implementations and projects .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in end-to-end project management, data analysis, and process improvement methodologies, while effectively leading cross-functional teams and fostering collaboration. Proficient in developing metrics and implementing strategies for change management and risk mitigation.
Highest-signal resume keywords
End-To-End Project ManagementData AnalysisProcess Improvement MethodologiesCross-Functional CollaborationMentoring Team Members
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProject ManagementWorkflow DesignProcess ImprovementData Software Proficiency
Soft Skills
Stakeholder EngagementCollaborationMentoringCommunication
Tools & Technologies
ExcelSQLPythonData Analytics Tools
Industry Keywords
Health InsuranceOperationsEngineeringConsultingCompliance
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Lead end-to-end management of cross-functional implementations and projects
- Create project plans and engage stakeholders
- Manage cross-functional relationships to drive collaboration
- Mitigate edge cases and ensure on-time completion
- Evaluate departmental performance by creating, gathering, and analyzing data
- Assist in developing departmental metrics and implementing mitigation strategies
- Create proactive implementation, communications, and program strategies for change management and risk mitigation
- Mentor team members and promote colleagues' growth
- Perform other responsibilities as assigned
- Report to the Senior Director of Member & Provider Services
Requirements
What you’ll need- A bachelor's degree or 3+ years commensurate experience
- 3+ years of work experience in operations, health insurance, data analysis, engineering or consulting
- 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
- 2+ years of experience with end-to-end project management
- 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures
- 2+ years of experience with process improvement methodologies such as Lean, Six Sigma or Theory of constraints
- Compliance with all applicable laws and regulations
Benefits
Comp & perks- Employee benefits
- Unlimited vacation program
- Annual performance bonuses
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life insurance
- Disability insurance
- Paid wellness time and reimbursements