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Case Manager
Oscar Health. Collaborate across Oscar teams to deliver high-quality care and improve member health outcomes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care coordination and navigation, with a strong focus on improving member health outcomes through personalized care plans and community resource connections. Holds active RN licensure or MSW, with experience in managing chronic medical conditions and advocating for patient needs.
Highest-signal resume keywords
Care CoordinationChronic Disease ManagementActive RN LicensureSocial Determinants Of HealthBilingual Spanish Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care ManagementCrisis InterventionPatient EducationProcess ImprovementCommunity Resource ConnectionHealth Outcome EvaluationPersonalized Care PlansComplex Case Management
Soft Skills
CollaborationAdvocacyCommunicationProblem-Solving
Certifications & Qualifications
CCM CertificationLicensed Master Social WorkerLicensed Clinical Social Worker
Industry Keywords
Inpatient CareOutpatient CareER CareHome-Care SettingsHealth Regulations
About the role
Key responsibilities & impact- Collaborate across Oscar teams to deliver high-quality care and improve member health outcomes
- Educate members about health conditions, hospital discharges, medical procedures, and new prescriptions
- Evaluate Social Determinants of Health and connect members with tailored community resources
- Coordinate care across inpatient, outpatient, ER, and home-care settings
- Partner with members and providers to navigate complex health challenges and create personalized care plans
- Provide crisis intervention and advocate for members to resolve barriers to care and treatment compliance
- Engage with members by phone, secure messaging, or in person
- Contribute to process improvement initiatives and new pilot programs
- Report to the Case Management supervisor
- Comply with applicable laws and regulations and perform other assigned duties
Requirements
What you’ll need- 2+ years of clinical experience including hospital, outpatient, or community-based care management
- 2+ years of experience working directly with patients with chronic medical conditions, including diabetes, COPD, or hypertension
- 1+ years of experience in care coordination and navigation
- Active, unrestricted RN licensure from the United States in [state], OR active compact multistate unrestricted RN license, OR Master of Social Work (MSW) from a graduate of a nationally accredited school approved by the Council on Social Work Education
- BSN, Licensed Master Social Worker or Licensed Clinical Social Worker, CCM Certification, case management experience, complex case management certification, and bilingual Spanish skills are bonus points
Benefits
Comp & perks- Monthly vacation accrual at a rate of 15 days per year
- Medical, dental, and vision benefits
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
- Paid wellness time and reimbursements
- Occasional travel for team meetings and company events