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Case Manager
Oscar Health. Coordinate care across inpatient, outpatient, ER, and home care settings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Care Coordination and Navigation, with a strong background in managing chronic medical conditions and connecting patients to community resources. Maintains compliance with healthcare regulations while advocating for patient needs and contributing to process improvements.
Highest-signal resume keywords
Care CoordinationChronic Disease ManagementRN LicensureCase Management ExperienceBilingual Spanish Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ExperienceCrisis InterventionPatient EducationSocial Determinants of Health AssessmentTreatment Compliance Advocacy
Soft Skills
CommunicationAdvocacyProblem-SolvingCollaborationConfidentiality
Certifications & Qualifications
CCM CertificationComplex Case Management Certification
Industry Keywords
Inpatient CareOutpatient CareCommunity-Based CareHealth ChallengesProcess Improvement
About the role
Key responsibilities & impact- Coordinate care across inpatient, outpatient, ER, and home care settings
- Partner with members and providers to navigate complex health challenges and create personalized care plans
- Assess and address Social Determinants of Health by connecting members with community support resources
- Provide crisis intervention and advocate for members to resolve barriers to care and treatment compliance
- Engage members by phone, secure messaging, or in person to provide education on health conditions, hospital discharges, medical procedures, and prescriptions
- Maintain confidentiality and high professional standards
- Comply with applicable laws and regulations
- Contribute to process improvement initiatives and new pilot programs
- Perform other duties as assigned
- Report to the Case Management supervisor
Requirements
What you’ll need- 2+ years of clinical experience to include hospital, outpatient or community based care management
- 2+ years of experience working directly with patients with chronic medical conditions (e.g. diabetes, COPD, hypertension), demonstrating a solid understanding of disease trajectories, common treatment regimens, and symptom management
- 1+ years experience Care Coordination and Navigation
- Active, unrestricted RN licensure from the United States OR active compact multistate unrestricted RN license or Masters in Social Work (MSW) from a graduate of a Nationally Accredited School approved by the Council on Social Work Education
- BSN, licensed social worker credentials, CCM Certification, case management experience, complex case management certification, and bilingual Spanish skills are bonus points
Benefits
Comp & perks- Employee benefits
- Monthly vacation accrual at a rate of 15 days per year
- Medical, dental, and vision benefits
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
- Paid wellness time and reimbursements
- Occasional travel for team meetings and company events