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Senior Analyst, Authorization Services Design & Configuration
Oscar Health. Manage the configuration and maintenance of authorization workflows, rulesets, and automations within the UM platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in system configuration and business rules management within the healthcare industry, with a strong focus on root-cause analysis, data troubleshooting, and workflow improvement. Proficient in SQL and Excel for data manipulation and validation, while effectively communicating technical concepts to non-technical stakeholders.
Highest-signal resume keywords
System Configuration ManagementRoot-Cause AnalysisSQL ProficiencyWorkflow ImprovementHealthcare Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System ConfigurationBusiness Rules ManagementTechnical Workflow DesignRoot-Cause AnalysisData TroubleshootingSQLBigQueryData ManagementData VerificationTesting Protocol Development
Soft Skills
Strong Communication Skills
Tools & Technologies
ExcelGoogle SheetsJIRALinearSlack
Industry Keywords
Healthcare IndustryPrior AuthorizationsInsurance Operations
Tech Stack
Tools & technologiesBigQuerySQL
About the role
Key responsibilities & impact- Manage the configuration and maintenance of authorization workflows, rulesets, and automations within the UM platform
- Translate business requirements into precise technical specifications, ensuring business rules and logic are accurately represented, tested, and implemented
- Investigate and resolve escalations through root-cause analysis of system behavior and configuration gaps
- Identify friction points in the authorization process and document opportunities for workflow improvement and automation
- Serve as the primary subject matter expert for the UM system and educate Product, Clinical, and Regulatory teams
- Develop testing protocols and implement test scenarios to validate system behavior and configuration accuracy
- Lead corrective activities when system behavior deviates from expectations
- Manage assigned caseloads and project tasks through dashboard management and prioritization
- Maintain documentation of business rules, technical specifications, and workflow designs
- Perform other responsibilities as assigned
Requirements
What you’ll need- 2+ years of experience in system configuration, business rules management, or technical workflow design
- 2+ years of experience in a technical/operational role involving root-cause analysis and data troubleshooting
- Intermediate to Advanced proficiency in Excel/Google Sheets (vlookups, pivot tables, and data manipulation)
- Experience assessing and comprehending end-to-end process impacts in complex technical environments
- Strong communication skills with the ability to explain technical system logic to non-technical partners
- 1+ year working knowledge of within the healthcare industry (payer or provider)
- Prior work experience in Prior Authorizations or Insurance Operations
- 2+ years of proficiency in SQL, BigQuery, or similar database languages
- Experience using project management and communication tools like JIRA, Linear, and Slack
- Experience working with large datasets, data verification, and data management
Benefits
Comp & perks- Employee benefits
- Unlimited vacation program
- Annual performance bonuses
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
- Paid wellness time and reimbursements