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Senior Analyst, Credentialing Data Operations
Oscar Health. Perform complex operational work across credentialing, provider data, quality assurance, and analytics in accordance with applicable requirements, policies, procedures, and service-level expectations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare operations, credentialing processes, and data analysis, with a strong focus on quality assurance and compliance. Proficient in managing complex datasets and delivering actionable insights through effective reporting and communication.
Highest-signal resume keywords
Healthcare Operations ExperienceCredentialing Process KnowledgeData Analysis ProficiencyReport Building and Dashboard CreationRoot-Cause Analysis Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisCredentialingQuality AssuranceRoot-Cause AnalysisData ValidationProcess ImprovementOperational Performance MeasurementSpreadsheet ProficiencySQL ProficiencyData Reconciliation
Soft Skills
Attention to DetailJudgmentWritten CommunicationCollaborationIndependent Management of Priorities
Tools & Technologies
ExcelGoogle SheetsReporting ToolsBusiness-Intelligence PlatformsVisualization ToolsAudit-Management Systems
Certifications & Qualifications
Professional Certification in CredentialingHealthcare Quality CertificationAuditing CertificationCompliance CertificationData Analytics Training
Industry Keywords
NCQACMSCredentialing Verification OrganizationProvider OrganizationRegulated Healthcare Environment
Tech Stack
Tools & technologiesBigQuerySQL
About the role
Key responsibilities & impact- Perform complex operational work across credentialing, provider data, quality assurance, and analytics in accordance with applicable requirements, policies, procedures, and service-level expectations
- Evaluate practitioner and facility credentialing records, workflows, source documentation, and system data for accuracy, completeness, timeliness, consistency, and compliance
- Analyze large or complex datasets using spreadsheets, reporting tools, database queries, or other analytical methods to measure quality, productivity, timeliness, inventory, and operational performance
- Build, maintain, and validate reports, dashboards, metrics, and monitoring controls
- Investigate data anomalies and reconcile information across systems or sources of truth
- Perform root-cause analysis and translate audit results, data trends, and operational insights into corrective and preventive actions, process improvements, and measurable recommendations
- Lead or support remediation of complex quality, data, or credentialing issues; track action plans through closure and validate corrective actions
- Coach team members and share subject-matter guidance
- Manage assigned projects, analyses, audits, escalations, and caseloads independently
- Comply with all applicable laws and regulations
- Report to the Senior Manager of Provider Operations Credentialing
Requirements
What you’ll need- 3+ years of relevant experience in healthcare operations, credentialing, quality assurance or audit, provider data, data analysis, or a related field
- Demonstrated ability to assess end-to-end processes, identify risks or data issues, perform root-cause analysis, and drive work to resolution
- Intermediate proficiency with Excel or Google Sheets, including data validation, reconciliation, analysis, and clear presentation of findings
- Strong attention to detail, judgment, written communication, and ability to explain complex findings to varied audiences
- Ability to manage multiple priorities independently and collaborate effectively in a regulated, cross-functional environment
- Demonstrated experience analyzing operational datasets and building reports or dashboards
- Ability to learn credentialing concepts and data
- Bonus: Experience in a health plan, delegated credentialing entity, credentialing verification organization, provider organization, or other regulated healthcare environment
- Bonus: Proficiency with SQL, BigQuery, or a similar query language and experience working with large datasets, data models, visualization tools, or business-intelligence platforms
- Bonus: Experience using credentialing, provider data, workflow, ticketing, or audit-management systems
- Bonus: Knowledge of NCQA, CMS, state, federal, and delegated-oversight requirements relevant to credentialing operations
- Bonus: Relevant professional certification or formal training in credentialing, healthcare quality, auditing, compliance, or data analytics
Benefits
Comp & perks- Employee benefits
- Unlimited vacation program
- Annual performance bonuses
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life insurance
- Disability insurance
- Paid wellness time and reimbursements
- Occasional travel for team meetings and company events