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About the role
Key responsibilities & impact- Oversee and lead the safety, productivity, quality, and crew personnel performance of advanced diagnostics for underground medium- and high-voltage power cables
- Ensure proper use of instrumentation, equipment, and diagnostic methodology
- Supervise work crews and assess the integrity and technical quality of diagnostic data
- Prepare for field assignments using pre-project and project plan information
- Formulate daily project plans with customer field supervisors
- Provide on-site customer training on safety, test equipment, and test procedures
- Inspect test environments for factors affecting cable performance and diagnostic results
- Direct customers and contractors on-site and implement required preparatory or corrective actions
- Determine and lead field approaches to meet customer needs and solve customer problems
- Maintain positive relationships with multiple customer representatives
- Perform advanced cable diagnostics at customer sites in the U.S. utility market
- Troubleshoot and repair diagnostic and electromechanical equipment and systems
- Operate advanced diagnostics equipment and acquire on-site test data
- Assess on-site data using partial discharge principles and determine whether it supports meaningful analysis
- Meet field performance standards and complete cable matching procedures
- Record technical and administrative data related to diagnostics
- Escalate critical technical and administrative issues to the remote support team
- Comply with company technical, administrative, safety, and deadline requirements
- Participate in required meetings, training sessions, and scheduled activities
- Lead assistant crew in cable reliability management actions, including mitigation and splicing
- Move, maintain, and manage supplies and inventory for the Mobile Diagnostic Unit
- Provide shadow training to other field associates when assigned
Requirements
What you’ll need- Associate’s degree in Electronics, Engineering Technology or equivalent
- Bachelor’s degree in electrical engineering, engineering technology or equivalent is a plus
- At least one year experience in power utilities field service is a plus
- Experience testing low-voltage and high-voltage power systems is a plus
- Knowledge of fundamentals of electrical and electronic engineering and systems
- Knowledge of fundamentals of analog and digital signal processing theory
- Meet all certification and safety/compliance requirements on a timely basis
- Ability to travel up to 70%
- Ability to work in diverse, challenging and unpredictable field settings
- Ability to troubleshoot and repair analog and digital circuitry, high frequency and fiber optic interfaces, computer subsystems, and electromechanical equipment
- Ability to operate advanced diagnostics equipment
- Knowledge of partial discharge principles and cable matching procedures
- Full-time employees are eligible for the benefits package
Benefits
Comp & perks- Medical Insurance and Health Savings Account with company contribution
- Dental insurance
- Vision insurance
- Life Insurance
- Short-term disability insurance
- Long-term disability insurance
- Critical Illness Plan
- 401(k) with excellent company match
- Paid time off
- Supplemental pay
- Lucrative bonus program
- Full-time employment